Reviews (1,362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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Love this app! The heatmaps and replay are a game changer for my business. Heatmaps allow me to see areas which may be problematic and the replays are invaluable. Being able to see where my site might be missing info or needs to be tweaked. Cannot say enough good things about Lucky Orange!
We love when our users describe as "game changer!" Lucky Orange gives you that first-hand look at what your visitors are doing on your site (and what’s stopping them from converting). Thank you for your review, and please reach out should you need anything!
Cheers - Justin from Lucky Orange
Lucky Orange for Shopify is a game-changer for online business analytics. Its user-friendly interface seamlessly integrates with Shopify, offering a comprehensive suite of tools that elevates customer interaction and site optimization. The real-time analytics and heatmaps are incredibly insightful, providing a clear understanding of customer behavior and engagement. I especially appreciate the session recording feature, which allows me to see exactly how customers navigate my site. Special Thanks to Jordan for your help and Tips
“Game-changing” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review! Happy tracking!
Cheers - Jordan from Lucky Orange
funciona relativamente bem
Muito obrigado pelas suas palavras gentis! Ficamos felizes em saber que você teve uma ótima experiência com o Lucky Orange. Estamos aqui se precisar de alguma coisa!
Obrigado novamente - Justin do Lucky Orange
So far I have been blown away by the advantages of seeing the data provided on the heatmaps and the user page usages; answers so many questions I didn't know I had.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else!
Cheers - Emilia from Lucky Orange
Great app. Easy to use and informative.
Jordan was awesome, customer service was top tier, Jordan took the time to explain everything with me and answered my questions, Jordan also offered future assistance when I need it, his customer service was 10 out of 10
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Jordan from Lucky Orange
Very good and important app for ecommerce. Also support is great, even on sunday! :)
We love to impress our users with our technology and support, even on the weekends. Visitor behavior is critical to improving a website, and we know that the insights you can gain from seeing where they click or move is truly invaluable. Thanks for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
i was using another platform but I love Lucky Orange Ui a lot better and gives more data. This is the best one i have used
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review! We’re here if you need anything else.
Cheers - Jordan from Lucky Orange
very good apps
We love to hear that you've been enjoying Lucky Orange! Thanks for sharing the Lucky Orange love and allowing us to share in your store's journey. Thanks for your review, and here's to continued success with visitor behavior! Our team is just an email away if you need anything!
Cheers - Bradley from Lucky Orange
It works well and is a good app, but it is too expensive at higher page views for us. We just don't get the return from it at higher prices.
Thanks for your feedback. We appreciate the budget constraints that come with running a small business. We focus on striking a balance of affordability for our customers with providing high-quality support and adding new, innovative features to our product. I would be happy to walk you through the 20+ tools included in the price of your plan, introduce you to our newest feature called Discovery and work with you to find a plan that meets your budget requirements. Please respond to my email so that we can connect soon.
Best Regards - Kelsey from Lucky Orange