Reviews (1,362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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I had a great experience with Lucky Orange in seeing how the customers interact with our website. Especially Emilia was a great help in starting out and understanding the app and functionality better.
Thank you for such kind words! I love to talk to our users to help them get the most out of their Lucky Orange! It's great to see that getting the front row look at your visitors has already made a huge impact in your website and customer experience. Thanks again for your review, and we're here should you need us!
Cheers - Emilia from Lucky Orange
Emilia was on-time, explained everything clearly, asked if I had further questions before she moved on and was patient and kind.
Thanks for such kind words! I love to spend time with our users to make sure they get the most out of their Lucky Orange. I can't wait to see how visitor behavior helps you grow your website! Thanks again, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
Lucky Orange is an excellent analytics tool, offering deeper insights than Google Analytics. Their commitment to client support and ethos make it a great choice for businesses seeking a more personalized approach to data analysis and customer engagement.
Thank you for such a glowing review! We’re thrilled you enjoy our customer support and technology. There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for this great review, and we wish you continued success! Let us know if there’s anything else we can help you with.
Cheers - Jordan from Lucky Orange
Excelente servicio al cliente y muy útil la herramienta para buscar mejorar la tasa de conversión.
¡Gracias! - Justin from Lucky Orange
Emilia was fantastic! She responded immediately to my email and she also answered my question so I was able to complete what I was doing!
Thank you for such kind words! My team and I are always happy to help our users. Visitor behavior is such an asset to your digital toolbox, and it uncovers so many hidden pain points that can impact sales. Thanks again for your review, and don't hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Great tool for tracking user behaviour, super fast and intuitive, thank you @Lucky Orange
Thank you, @Zenydra! We appreciate your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Great Functionality and very easy to use. In fact, more features than I need at this stage. The customer announcement pop-ups & survey pop-ups are a great feature.
Thanks for leaving us a review!! Surveys and announcements are a great feature that can help you accomplish so many things on your website, whether it's showing a free shipping code if they add a product to their cart to gathering valuable feedback on the products they love. Love to hear that you've been enjoying Lucky Orange so much, and we can't wait to see how visitor behavior helps you grow your website and business. Thanks again for leaving us a review, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
Amazing, just a must have tool for understanding how behave your customers.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Very useful app, it really helped me improve my store
Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Emilia from Lucky Orange
This is great app. works very smoothly and does what they promise brilliantly. highly recommend this app. i you want better study user activty on your store just go for it.
Hi There! Thanks a lot for your kind words! The user-friendly experience and problem-free journey of our customers in the app is top priority, and we love to hear feedback like yours! Knowing that Lucky Orange is playing a critical role in understanding your users' behaviors in order to make productive changes to your website just made our day!
Cheers – Kelsey from Lucky Orange