Reviews (1,362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
Refine
-
By rating
Very helpful demo call! Can't wait to use the app more!
These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can spot those conversion potholes and address them before they cost you more sales. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!
Cheers - Emilia from Lucky Orange
Quick support:)
Thanks for leaving us a review! We're always happy to help our users and are here to assist in any way that we can. Thanks again for your review! Happy tracking!
Cheers - Emilia from Lucky Orange
Easy setup, 1-click install and you're up and running. Only been collecting data for a couple of days but already identifying and looking into problematic customer segments to increase CRO. Great admin UI, funnels and events work with URLs, GA and Shopify "events", very powerful tools if you have any experience with CRO!
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
We had some trouble getting set up but the customer service was prompt and got us working ASAP!
Thank you for your review! So glad we were able to connect and start to get you started on the right foot. We’re always here to support our customers’ successes. Live view is such a valuable tool that helps you spot those visitors when they need your help the most, which lets you send them a chat invite at just the right time in their journey. Don’t hesitate to reach out if we can be of service in any way.
Cheers - Emilia from Lucky Orange
Great insight into customer behavior.
Thank you for your review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thanks again for your review, and we're here if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
A very helpful app with useful insights, and exceptional customer service!
Thank you for your review! It sounds like you've been able to dive right into Lucky Orange visitor behavior and find ways to improve your website. Being able to understand your visitors is invaluable. Thanks again for this five-star review and the kinds words about our support. We’re here if you need anything else!
Cheers - Emilia from Lucky Orange
Great App. It really helped me to track my customer, so that can improve my Website!
Vielen dank! Thrilled that Lucky Orange has provided you with the tools to track and understand what your visitors experience. Visitor behavior is such an incredible way of understanding exactly what they did and what conversion barriers they experienced. Thank you for sharing the Lucky Orange, and don't hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Excellent, esp customer support!
Thank you so much for this glowing review and special shout-out to our support team! We love to impress our users with our technology and support. :-) There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Emilia from Lucky Orange
Invaluable tool to understand customer behaviour.
We love when our users describe us as "invaluable." Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange
This is awesome data! I love it and it's so helpful.
Thank you for sharing the Lucky Orange love! Getting a front seat to your customers online interactions can be truly invaluable when you are making decisions for your website. Please don't hesitate to reach out if we can be of assistance now or in the future!
Cheers - Emilia from Lucky Orange