Reviews (1,454)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its detailed insights into customer behavior through features like heatmaps, session recordings, and real-time analytics. They appreciate the tools for optimizing conversion rates, such as conversion funnels and checkout analytics. The app is noted for its user-friendly interface and smooth integration that doesn't slow down websites. Support is frequently praised for being responsive and helpful in facilitating quick solutions and effective onboarding.
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i can't use it, the app doesn't work and doesn't show me anything, only a white window..........................................................
Please accept my apologies for your experience! On the surface, it sounds like something that can be easily fixed, but our team would like to take a look at it. We have ...
The app is ok. Looks nice on the computer but for 10 bucks in the month it should definitely be possible to have everything also working on mobile, this is now not the case and should be coming soon for sure! Would be nice if there were more options to choose from.
It is indeed an attractive feature and gave me a lot of optimization inspiration during the trial period. However, I still hesitated when I decided to officially pay because the price was not low and I couldn't afford it and had to delete it.
Thank you for your feedback, and we're thrilled that you found Lucky Orange helpful in inspiring your next conversion optimization strategies. We appreciate the budget ...
Preciso de ajuda urgente com o app. Não quero dar uma avaliação ruim pois gostei do app mais estou tendo problemas e não sei como contatar o suporte do app e isso é negativo pois deveria estar bem claro e fácil esta opção!!!!
Bom dia! We’re sorry for the frustrations you’ve had - this certainly isn’t the experience we want for any of our customers. After connecting via email earlier this week, I’m ...
I just installed the app yesterday. I have a new store and I'm steady making changes to it. I do not like that my numbers and information is wrong because the app was tracking me as I made changes. If this can be fixed I will keep it.
Thank you for your feedback and review. We’re sorry to hear about your Lucky Orange experience! To block your own IP address from being tracked, you can follow the easy steps ...
I can't register and log in. I've tried many times. What's going wrong? I've heard of others who seem to be doing the same
Thank you for your feedback. We haven’t heard of this being a widespread issue for customers and we definitely want to work with you to figure out what’s happening. I checked ...
I download this app yesterday everything was goo until for some reason the chat bar that appear on the product home page just disappear. i just delete it to redownload again, finger cross it work this time, else i will have to get another app
Thanks for reaching out with a review. We want to help you resolve the issue you're experiencing and have emailed you a few times since seeing your review to resolve it. If ...