Reviews (1,388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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It's amazing to have a tool to improve your store design. Lucky Orange is the best i tried so far.
Very detailed reviews and you can select the most important ones (checkout, added to cart).
Also the heatmap is a must.
I recommend it for any shopify store.
We appreciate your review and recommendation! There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers, especially with those key events. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks again, and don’t hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange
So far so good! It is extremely interesting to see how customers interact with our store.
Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!
Cheers - Emilia from Lucky Orange
Perfect app! You can see live behaviour of your potential customers on your webshop. They provide a lot of data for conversion optimalisation!
Thank you for your review! We're honored to have earned being called "perfect!" We aim to impress our users and are thrilled to have surpassed your expectations. Learning about the pain points your customers encounter and being able to quickly address them is invaluable. Nothing feels better than discovering ways to enhance your customer experience. Thanks again for sharing the Lucky Orange love, and we’re always here if you need anything!
Cheers - Emilia from Lucky Orange
Lucky Orange is fantastic for gaining deep customer insights. It’s been invaluable in highlighting our users' challenges on our website, giving us real-time visuals of how customers interact with our pages. Thanks to its heatmaps and session recordings, we could pinpoint and fix several issues affecting user experience, which we might have otherwise missed. The app also provided detailed data on traffic sources, helping us understand where our visitors are coming from and refining our marketing efforts. Lucky Orange is a must-have for businesses wanting to optimize their Shopify store and improve customer satisfaction.
We appreciate the time you took to leave us such a glowing review! When you can dive deep into what your visitors are doing, you gain unprecedented insights in real time to see how they truly engage with your Shopify store. As you experienced, you can quickly spot those pain points and implement fixes before they impact conversions. We love that we've earned the title of a "must-have for businesses," especially for those who want to boost conversions and enhance their customer experience. Thanks for sharing the Lucky Orange love; our team is here to support you if you need anything!
Cheers - Justin from Lucky Orange
Working with Lucky Orange has been great so far! The app has so many incredible features to truly give you the data you need to understand how your customers are interacting with your website.
I highly recommend taking advantage of their 15-minute onboarding call to get yourself on the right track.
We're excited to see the changes we can implement on our site from this valuable data.
We appreciate your review! Our 15-minute app tour is designed just for what you described. It introduces you to our 20+ features and answers any questions you may have to make sure you can dive right into visitor behavior. Thanks again for your review, and we're here to support you if you need anything!
Cheers - Emilia from Lucky Orange
We've been using Lucky Orange, and it’s been an incredible tool for gaining valuable insights into our website’s performance. The heatmaps feature alone has helped us identify areas we didn’t even know needed improvement! It's amazing how much data it captures, and the app itself works seamlessly.
One of the best features is how easy it is to export data — that’s been a huge plus for us. Lucky Orange has definitely helped us optimize our site, and we’ve seen great results since using it. Highly recommended!
We appreciate your extensive review and recommendation! Nothing feels better than discovering ways to enhance your customer experience. We're thrilled that you've enjoyed our data exporting capabilities! Thank you again for your review, and we're just an email away if you need anything!
Cheers - Emilia from Lucky Orange
I recently had a Zoom call with Jordan, and it was a game-changer for me as a store owner. He took the time to explain how to use the Lucky Orange app in detail, which opened my eyes to its incredible capabilities.
After our call, I realized just how essential Lucky Orange is for anyone running an online store. It provides valuable insights into daily activity, allowing you to understand customer behavior and optimize your store effectively. The app is incredibly user-friendly, making it easy for even new store owners to navigate. Plus, it's affordable, which is a huge bonus for those just starting out.
I highly recommend Lucky Orange to every new store owner. It helps you reach your goals more quickly and smarter, giving you the tools you need to succeed in the competitive online marketplace. Don't miss out on this fantastic resource!
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. This is a free call available to all of our users to introduce them to our 20+ features and answer any questions they may have. Our team is thrilled that you’ve enjoyed using Lucky Orange! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for your review, and our team is just one email away if you need anything! Happy tracking!
Cheers - Jordan from Lucky Orange
This app is great for in depth information that is crucial for the growth of my webshop. Customer service is also on point, even a boarding call is available to get you started off on the right track. Thanks guys!
Thank you for such kind words! We take pride in providing our customers with both great technology and customer support. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Jordan from Lucky Orange
I wanted to give special thanks to Emilia, who offered very professional help and proved to be kind and knowledgeable. I really valued how she handled my request for support being a new user of LuckyOrange.
Thank you so much for sharing that Lucky Orange! My team and I are always happy to assist our users with whatever they may need. We would love to walk you through a free tour of our app to introduce you to our 20+ feature and answer any lingering questions you may have as a new user. To get that started, please send an email to support@luckyorange.com referencing this email, and we'll find the best time in your schedule to connect. We look forward to hearing from you soon, and happy tracking!
Cheers - Emilia from Lucky Orange
Emilia was very helpful and informative. She took the time to help and explain to me the items I had had questions about and she continues to be helpful and provides excellent customer service and support.
Thank you for leaving us a review! We’re thrilled you enjoy our customer support and technology. Helping our users get the most out of their Lucky Orange is a priority because the more you can see what people are doing on your Shopify store, the more you can make improvements that result in more sales and happier customers. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange