Reviews (1,362)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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Super útil. Tenho acesso a dados que não conseguiria ter em nenhuma outra aplicação. Posso criar perfis de clientes e rever todos os passos no site.
Ótimo.
Recomendo a todos os profissionais.
Obrigado - Emilia from Lucky Orange
Heatmap doesnt work with products that have variants. Disappointing.
Thank you for your feedback. It sounds like you’re wanting to use heatmaps to evaluate variants of an active A/B test. If so, you can open a heatmap for one variant in a traditional browser and another heatmap for the additional variant in an incognito browser. This approach allows you to access heatmap data for all variants, even while the test is running. Additionally, we offer an integration with Optimizely that makes it easy to view heatmaps and access other visitor behavior data for all variants during testing. We would be more than happy to walk you through this process and address any other questions you may have. Simply reply to my last email, and we’ll get the conversation started. I look forward to hearing from you soon!
Best Regards - Kelsey from Lucky Orange
This is the best app for monitoring I've used until now
Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love!
Cheers - Emilia from Lucky Orange
So far they've been super helpful with setup and the app works great!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Our team is always here to help, and we’re thrilled we were able to impress you with both of our support and technology. Thanks for this glowing review, and happy tracking!
Cheers - Emilia from Lucky Orange
it is quite useful. i noticed the recordings are better than those of other plugins.
Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thank you for your review, and we’re glad to be a part of your website’s journey. Happy tracking!
Cheers - Emilia from Lucky Orange
Lucky Orange boasts exceptional customer support and offers a straightforward setup process, allowing for rapid collection of valuable insights. Its user-friendly interface, coupled with comprehensive resource articles, makes navigation and understanding a breeze.
Thank you for your kind words! We love to impress our customers with our technology, support and documentation. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for sharing the Lucky Orange love! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Emilia from Lucky Orange
Exellent must have app!!!
Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Great and insightful for optimising your site and conversion. Certainly love the heatmap and the customer recording to study the customer journey from both ads and organic conversion
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website by better understanding your customers' journey. Heatmaps and session recordings bring visitor behavior into focus so clearly! Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
It was good to see customers behaviors on my website. But some interactions were cut off or didn’t record.
Thanks for leaving us a review! Visitor behavior can make such a difference in improving your Shopify store. Regarding the interactions, could you please send an email to our team at support@luckyorange.com? We'll look at what's going on! Thanks again for the review.
Cheers - Emilia from Lucky Orange
Really good app, very valuable to analyse customer journey.
Obrigado!
- Emilia from Lucky Orange