Reviews (1,362)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.

February 16, 2024

very good app

Styl Store
Germany
3 months using the app
Lucky Orange LLC replied February 19, 2024

Thank you so much for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Happy tracking!

Cheers - Kelsey from Lucky Orange

March 26, 2024

Very good and informative

Exciting Pet Deals
Australia
28 days using the app
Lucky Orange LLC replied March 30, 2024

Thank you for your glowing review and recommendation! We’re thrilled that you’ve been able to get so much from Lucky Orange insights. Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We’re here if you have any questions!

Cheers - Justin from Lucky Orange

December 19, 2023

So far so good - I just downloaded this today and already have some great information !

Push N'Grow
United States
About 3 hours using the app
Lucky Orange LLC replied December 21, 2023

Great to hear! We're excited to see how visitor behavior helps you improve your Shopify store and increase sales! Let us know if you have any questions, and here's to a great 2024!

Cheers - Bradley from Lucky Orange

December 2, 2023

Excellent app, recommended

Hobefi
Canada
2 months using the app
Lucky Orange LLC replied December 4, 2023

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review, and I’m here if you have any questions!

Cheers - Bradley from Lucky Orange

February 19, 2024

love it

Ella Creations Jewelry
United States
26 days using the app
Lucky Orange LLC replied February 23, 2024

Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange

November 24, 2023

Great app!

mypawsomestore
United Kingdom
11 months using the app
Lucky Orange LLC replied December 4, 2023

Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and feedback, and happy tracking!

Cheers - Bradley from Lucky Orange

May 11, 2024

çok mükemmel

Sevgi Dükkanim
United Kingdom
About 1 month using the app
Lucky Orange LLC replied May 13, 2024

Teşekkür ederim!

Şerefe - Bradley from Lucky Orange

March 19, 2024

Super helpful and efficient. To the point, and solution offered promptly. Very impressed.

Audrey Hamilton Apparel
Ireland
40 minutes using the app
Lucky Orange LLC replied March 20, 2024

Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Emilia from Lucky Orange

November 27, 2023

Great customer support & analytics.

Ungoverned
Australia
18 days using the app
Lucky Orange LLC replied December 4, 2023

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this review! Always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

March 11, 2024

After 30 days they tell me to choose a paid subscription and do not give 100 free views as they claim in the description

Mage Templates
United States
10 minutes using the app
Lucky Orange LLC replied March 14, 2024

Thank you so much for taking the time to share your feedback with us. It seems there might be a little confusion regarding how the Free Trial and Free Plan operate. At Lucky Orange, we offer a 7-day free trial so you can explore our app and ensure it's a good fit for both of us. Once the trial period ends, you can choose to continue with us by going to the Plans and Billing Page and upgrade to the Free Plan or any paid option as well. We are more than happy to assist you in finding the Free plan so you can gain access your free 100 sessions right away. Just reply to the email we sent you, and we can take it from there.

Cheers – Kelsey from Lucky Orange