Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
Refine
-
By rating
We are so impressed with the amount of actionable information this provides about the Customer Journey. This information helps provide a strong roadmap for growth.
Also, Super Impressed, with how easy install and set-up were.
Great to hear that you have discovered insight from Lucky Orange data to inform your website optimization roadmap! Understanding visitor behavior is always a meaningful way to support the customer journey. Please don't hesitate to reach out if there's anything we can help you with.
Cheers - Bradley from Lucky Orange
Nutze es seit 12Std und bin jetzt schon begeistert! Danke
Vielen dank! - Bradley from Lucky Orange
I have been using Lucky Orange for a while now. It is a great tool to use, and it helps you to improve your website by seeing issues that can help you improve your site.
We're thrilled to hear that Lucky Orange has been a valuable tool for your website improvements. Thank you for your continued business, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
The best app I use! It's the first thing I open when I am sitting at my desk. I have seen where customers are exiting, and can fix issues before people ask! It's the best.
Not only is this one of the best apps on the Shopify app store for any brand that wants to be ahead of the competition- the customer service and dedication of the LO developer team is par excellence! Everyone within the Shopify network needs to learn from these heroes at Lucky Orange. Keep up the great work guys! Love it :)
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. I’ve shared your glowing review with the rest of our team - hearing feedback like this helps us remember how important it is to keep working hard for customers like you. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Kelsey from Lucky Orange
Lucky Orange helps us view user behavior on our website well. Support team is helpful but do note that it's not 24-hour support.
Thank you so much for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Though we don’t offer 24-hour support, our support team tries to respond to every ticket and email as quickly as possible. Thank you again for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way. Happy Tracking!
Cheers - Bradley from Lucky Orange
App always performs very well and provides accurate, fast and valuable data. This app allows me to dial in my FB and Pinterest ads leading to smaller ad spend and more revenue.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitor and evaluate your paid advertising is invaluable. We love to hear how Lucky Orange has been able to save you money and grow conversions . Thank you for this five-star review, and we’re here if you need anything else!
Cheers - Jordan from Lucky Orange
I use this app to analyse our customer experience which works very well! I love that I can really understand our customer's journey as they work their way around the site. Would be great if it could be billed annually
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange
I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too!
Support is good too
Thank you for your business! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!
Cheers - Emilia from Lucky Orange
I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers!
I would highly recommend this app to anyone managing a website.
Thank you!
Sam
WOW! It sounds like you’ve been able to dive into Lucky Orange visitor behavior to get the insights you need to spot trouble spots on your Shopify store! These are the stories we love to hear. Thanks for your review and recommendation, Sam! If you need anything, don’t hesitate to reach out.
Cheers - Emilia from Lucky Orange