Reviews (1,363)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.

November 10, 2023

Um absurdo de aplicativo, muito bom!

Juguets
Brazil
14 days using the app
Lucky Orange LLC replied November 14, 2023

Obrigado!

Cheers - Bradley from Lucky Orange

April 17, 2024

Easy to use with shopify, representatives are all helpful!

Global Rings Jewelry
United States
21 minutes using the app
Lucky Orange LLC replied April 19, 2024

We’re thrilled you enjoy our customer support and technology! There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for your review, and we wish you continued success!

Cheers - Jordan from Lucky Orange

March 19, 2024

Really quick help, even if the chat is closed. Thank you Justin!

Zarposa
Netherlands
About 1 hour using the app
Lucky Orange LLC replied March 20, 2024

Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!

Cheers - Justin from Lucky Orange

April 3, 2024

Great app

EZ Tech Life
Greece
8 days using the app
Lucky Orange LLC replied April 8, 2024

Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this reivew! We’re here if you need anything else.

Cheers - Justin from Lucky Orange

April 19, 2024

funkar ypperligt för ändamålet

Rino Design AB
Sweden
About 1 month using the app
Lucky Orange LLC replied April 23, 2024

Tack! - Bradley from Lucky Orange

February 14, 2024

great!

Aero-Swing
United States
12 days using the app
Lucky Orange LLC replied February 19, 2024

We love when our users call us "great!" It's always amazing what visitor behavior you can see when you use Lucky Orange. Thanks for your review, and we're here if you need anything!

Cheers - Emilia from Lucky Orange

February 7, 2024

good

Gift golda
Israel
About 1 month using the app
Lucky Orange LLC replied February 12, 2024

Thank you so much for your review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success. Thanks again for your review, and don't hesitate to reach out to our team with any questions. Happy tracking!

Cheers - Emilia from Lucky Orange

January 27, 2024

Até o momento na versão gratuita já se consegue ver muitas coisas e disso tirar muitas análises. Ótimo app!

Ofcol
Brazil
About 1 month using the app
Lucky Orange LLC replied January 31, 2024

Obrigado! - Bradley from Lucky Orange

March 5, 2024

ottima applicazione

ShareModaIT
Switzerland
2 months using the app
Lucky Orange LLC replied March 6, 2024

Vielen dank!

Cheers - Emilia from Lucky Orange

February 18, 2024

Doesen't even let you register after installation, just giving error "can not use this email".. waste of time and energy!!

S+P Hungary
Slovakia
4 minutes using the app
Lucky Orange LLC replied February 19, 2024

Over the weekend our system encountered an error that prevented merchants from creating a Lucky Orange account. The issue was resolved quickly, and you should have received an email from our team with instructions to complete the account creation process. We apologize for any inconvenience this may have caused. We take pride in our stellar 4.7-star rating from 1,000+ reviewers, and errors like we encountered this weekend are rare.

I would be more than happy to assist you in setting up your account. Please reply to my last email to set up a time to connect. I look forward to hearing from you soon.

Best Regards - Bradley from Lucky Orange