Reviews (1,390)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

November 17, 2014

App is great gives you insight on whats going on with your site. I haven't even begun to use chat but may in the future. I am all about analytics . Still exploring but I can see the value in this app. Must have

Fashion Chasers NYC
United States
About 1 year using the app
Edited September 25, 2023

I do love this app.
the insights and data i can see from visitors and what they are looking at is really helpful. i get to see their country and what products get most traffic.
I had some issues with the plan they offered but with some excellent support they got me back on track. a little pricey for micro business but worth it.
highly recommend. its one of the best heatmaps i have found

mysticstarlux
Australia
12 months using the app
Lucky Orange LLC replied September 22, 2023

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and we're here if you need anything!

Cheers - Bradley from Lucky Orange

February 14, 2023

It was helped immediately. Thank you very much for the support.

A tool that should not be missing in any case!

MARIO LA ROSA
Germany
12 months using the app
Lucky Orange LLC replied February 14, 2023

Thank you so much for the five-star review! Glad to hear you appreciated our support team. Please don't hesitate to reach out if there's anything else we can help you with!

Cheers - Bradley from Lucky Orange

July 11, 2023

Love this app, must use if you're serious about conversion rate optimization and finding conversion issues on your store. Really allows you to understand your sites users better.

Shroovi
Canada
12 months using the app
Lucky Orange LLC replied July 19, 2023

Thanks for leaving such kind words! I love helping users like yourself to get the most of your Lucky Orange account. Seeing what people are doing on your store in real time via visitor behavior tools like session recordings can make it possible to spot those conversion-killing issues quickly. Love to hear your review, and thank you for taking the time to leave it!

Cheers - Emilia from Lucky Orange

November 7, 2022

We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.

Mirabella Med Spa
United States
12 months using the app
Lucky Orange LLC replied November 15, 2022

Thank you for your kind words! Having a visual representation of the user journey on your website can have an immediate impact on discovering where you should optimize. We're here if you need anything!

Cheers - Bradley from Lucky Orange

June 23, 2023

Love this app. It has heatmaps, click maps and scroll maps along with user recordings and checkout funnels.

DELSEY PARIS USA
United States
12 months using the app
Lucky Orange LLC replied June 30, 2023

Your love for our range of features is music to our ears! At Lucky Orange, we strive to provide a comprehensive suite of tools that can give you that front row experience to visitor behavior to grow your business. Thanks for your review, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

August 28, 2015

This will change your business life!!! The best app ever. I am now starting to understand my customers more than ever. Highly recommended! I am only 4 days into the trial and I will be signing up today.

Yourgreatfinds
United States
12 months using the app
September 26, 2022

I use this app daily to monitor my ads, what people are coming in from, what posts/ads are driving the traffic and also where they are falling off. I still have a lot to learn on it but I'm excited to keep learning!

My Pampered Life Seattle
United States
11 months using the app
Lucky Orange LLC replied September 28, 2022

Thank you for the five-star review! This is precisely the type of situation we made this app for! Understanding how your visitors get to your site and what they do once they're there can help you find pain points in your customer's experience. Please reach out if there's anything we can help you with!

Cheers - Bradley from Lucky Orange

December 16, 2014

Great app. So much information. No hassle to install. Totally addictive. Could easily be turned into a computer game betting on your customers to make a purchase. Way too much fun for an awesome analytics tool.

Smilecareshop
United Kingdom
11 months using the app
Edited September 9, 2024

I’m learning so much about my site visitors. Lucky Orange is a great tool to analyze consumer behaviors and experience on your business site. I highly recommend small businesses learning from their integration with Shopify and any other platforms that they work with. Lovely!

Jester Swink
United States
11 months using the app
Lucky Orange LLC replied October 25, 2023

Thank you for your review and recommendation. Getting that front row to your visitors’ experiences on your Shopify store can make the difference in identifying conversion-killing issues. Thanks again for sharing that Lucky Orange love! We’re here if you need anything.

Cheers - Emilia from Lucky Orange