Reviews (1,423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its suite of optimization tools, including heatmaps, session recordings, and form analytics. They value the insights into customer behavior, which help boost conversions without slowing down the website. The user-friendly dashboard and real-time data are particularly appreciated, as is the responsive customer support that aids in effective onboarding and troubleshooting.
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We made a few immediate changes, seeing how customers have experienced certain widgets on our shop. Rage clicks, who knew! Thanks for great insights!
These are words we love to hear! Having that front row seat to see what people do on your website really makes a world of difference. Thanks for leaving us a review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
Perfect app! You can see live behaviour of your potential customers on your webshop. They provide a lot of data for conversion optimalisation!
Thank you for your review! We're honored to have earned being called "perfect!" We aim to impress our users and are thrilled to have surpassed your expectations. Learning about the pain points your customers encounter and being able to quickly address them is invaluable. Nothing feels better than discovering ways to enhance your customer experience. Thanks again for sharing the Lucky Orange love, and we’re always here if you need anything!
Cheers - Emilia from Lucky Orange
Emilia from LO, helped us to identify a better approach towards learning from our customers
We're always happy to help our users get the most out of Lucky Orange, and we're glad we could show you new ways to understand how people really use your website. Thanks for leaving us a review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange
The easiest install I've ever had with an app - instantly worked, instant feedback and didn't do anything bad to my site or create any lag. The information provided in the dashboard is easy. Everything is very intuitive and I love the AI question ability for analyzing site data.
We like things easy, especially when it comes to installing and using Lucky Orange! It's great to hear that you've had such a positive experience. Our dashboard and Discovery features are excellent for getting the information you need to make data-driven changes to your website. Nothing feels better than finding ways to enhance your customer experience. Thanks for sharing the Lucky Orange love, and we’re always here if you need anything!
Cheers - Justin from Lucky Orange
Lucky Orange is fantastic for gaining deep customer insights. It’s been invaluable in highlighting our users' challenges on our website, giving us real-time visuals of how customers interact with our pages. Thanks to its heatmaps and session recordings, we could pinpoint and fix several issues affecting user experience, which we might have otherwise missed. The app also provided detailed data on traffic sources, helping us understand where our visitors are coming from and refining our marketing efforts. Lucky Orange is a must-have for businesses wanting to optimize their Shopify store and improve customer satisfaction.
We appreciate the time you took to leave us such a glowing review! When you can dive deep into what your visitors are doing, you gain unprecedented insights in real time to see how they truly engage with your Shopify store. As you experienced, you can quickly spot those pain points and implement fixes before they impact conversions. We love that we've earned the title of a "must-have for businesses," especially for those who want to boost conversions and enhance their customer experience. Thanks for sharing the Lucky Orange love; our team is here to support you if you need anything!
Cheers - Justin from Lucky Orange
Lucky Orange Heatmaps & Replay is my go to app for looking how my store is doing...Its really very simple and i understand everything it show and it shows everything i want to know.Really good app
We love to hear that Lucky Orange is your "go to" app! It's always amazing what insights visitor behavior can bring you, and it can help you spot those "a-ha!" moments faster than ever before. Thanks for leaving us a review, and don't hesitate to reach out if you need anything!
Cheers - Jordan from Lucky Orange
Great app to use to point out potential problems on your site. Great experience
Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.
Cheers - Emilia from Lucky Orange
The representative (Emilia) that assisted me today was very helpful in helping me figure out what was wrong with my account. Thank you so much!!
We're happy to assist our users with any issues or questions they may have! I'm glad we could connect and get everything figured out. There's no time to lose when visitor behavior is waiting! Thanks for your review, and our team is just an email away if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
Easy install, very fast support response and plenty of analytics to help understand traffic and behavior. It's only been about 1 week so there is still a lot to examine and learn but so far Lucky Orange appears like a great choice.
You're right - there is so much to learn and analyze when you have visitor behavior at your fingertips! We're thrilled that we've been able to impress you from the very start with an easy installation. Thanks for your review, and we're just an email away if you need anything!
Cheers - Emilia from Lucky Orange
Lucky Orange is by far one of the greatest apps I have used for my business. It has helped me recognize vulnerabilities in my conversion optimization to increase sales overall. I feel few apps on Shopify are worth the money, but Lucky Orange is by far the best. If you're sales are suffering and you don't know why, Lucky Orange will tell you. The recordings are amazing and do not slow your store down. 10/10 recommend for any e-commerce business.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. It's an honor to be called "the best!" Thank you for the review and 10/10 recommendation! Don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Justin from Lucky Orange