Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
Refine
-
By rating
Recently installed this app and found the support really good when I needed it setting up our account, highly recommend
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!
Cheers - Jordan. M. from Lucky Orange
Our trial just ended at redtruckbeefjerky.com - this app is fantastic and helping us optimize our conversion rates. Already seeing an 0.5% increase in conversions
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. A 0.5% increase in conversions is fantastic - consider this a virtual high-five! We love to hear that Lucky Orange insights keep giving you that front row experience to show you how visitors use your website. Thank you for your glowing review, and please don’t hesitate to reach out if we can be of service in any way!
Cheers - Bradley from Lucky Orange
It's a fantastic app for getting to grips with user behaviour on your website. The heatmap and replay functions are really useful to gauge what you are doing well/could be doing better. As a newbie to Shopify, it has helped me to look back and see what I need to do better in the future. It also lets you do surveys of your visitors, which is a feature I am really into at the moment, with the kind help and patience from Emilia at Lucky Orange.
We're delighted to hear that our app has been instrumental in understanding user behavior on your site. I and the rest of my team love to help users like you get the most of our Lucky Orange. We love to impress our users with our technology, onboarding and support. Thank you for your trust in Lucky Orange, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
A good application with a reasonable price compared to competitors. The customer service is very responsive. Good company and good application. An essential tool for any business to understand the behavior of its visitors.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review and sharing the Lucky Orange love! We’re here if you need anything else.
Cheers - Justin from Lucky Orange
I would recommend this app. Because it's features let us understand the customer behaviour.
Thank you for your review and recommendation! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks again for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Great customer service and very useful app. It has allowed us to understand the journey of our clients on our website and to make changes to assist them in finding what they want easier.
This app is brilliant I've used this on multiple stores / websites. Very useful to find out what is working and what is not on your store.
I had a few issues with billing / setup customer service is always very good and quick! Thanks for Justin for sorting all this out for me.
Keep up the good work!
Easy to use app that explains website analytics in a visual and easy to understand format. Good customer service too
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Been using it for a little while and it's pretty great! Still need to learn to harness all of its features.
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Jordan from Lucky Orange
Getting unique insights from Lucky Orange has really helped optimising our website for a smooth user experience. We are also very happy with the quick and helpful replies from their Customer Service. Definitely recommending this app!
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange