Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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Great app. I've been using this for months. Extemely insightful. It's allowed us to micro optimize our site. Which is great for our high end brand.
Thanks so much for your review! We’re happy you were able to get a front row experience to see how your customers use your website to drive those fine-toothed optimizations. We wish you continued success - please don’t hesitate to reach out if we can be of service in any way.
Cheers - Justin from Lucky Orange
Lucky Orange helps us view user behavior on our website well. Support team is helpful but do note that it's not 24-hour support.
Thank you so much for your review! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Though we don’t offer 24-hour support, our support team tries to respond to every ticket and email as quickly as possible. Thank you again for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way. Happy Tracking!
Cheers - Bradley from Lucky Orange
App always performs very well and provides accurate, fast and valuable data. This app allows me to dial in my FB and Pinterest ads leading to smaller ad spend and more revenue.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitor and evaluate your paid advertising is invaluable. We love to hear how Lucky Orange has been able to save you money and grow conversions . Thank you for this five-star review, and we’re here if you need anything else!
Cheers - Jordan from Lucky Orange
Apps the best app I have. I cannot run my business without this app, it helps us keep learning and testing. Get yourself the free trial, learn from it and make it the only app you need to pay for.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference. Thank you for this five-star review, and we’re here should you need anything else!
Cheers - Bradley from Lucky Orange
I use this app to analyse our customer experience which works very well! I love that I can really understand our customer's journey as they work their way around the site. Would be great if it could be billed annually
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange
Incredibly AWESOME app! Thank you soooo much! I found heaps of areas where my customers were confused, which caused them to abandon their carts and not follow through. My abandonment rate now is next to nothing.
I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers!
I would highly recommend this app to anyone managing a website.
Thank you!
Sam
WOW! It sounds like you’ve been able to dive into Lucky Orange visitor behavior to get the insights you need to spot trouble spots on your Shopify store! These are the stories we love to hear. Thanks for your review and recommendation, Sam! If you need anything, don’t hesitate to reach out.
Cheers - Emilia from Lucky Orange
I have used Lucky orange for a while and also in the past too.. It works, it's simple to use and you can see what your customers have been up too!
Support is good too
Thank you for your business! Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!
Cheers - Emilia from Lucky Orange
Their customer support team is always ready to help and very quick to respond. Great app and great service
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Kelsey from Lucky Orange
This app is amazing! Great to see how my customers interact with my site and shows me the pages and products they interact with the most. Customer service is great! Lost service due to an employee messing with the app and Jordan got us back up and going in no time.
Thank you for the five-star review! Discovering how your website visitors use your site can provide valuable insights to increase your conversion rate. So glad Jordan was able to help you out. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange