Lucky Orange Heatmaps & Replay , 1,149 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.
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Excellent! I wish I could give this 10 stars! Until now I was a Hotjar user, disappointed with the holes in their software. Lucky Orange resolved the issues I was having. Their system is incredible and offers so many features I didn't even know I was missing. My experience with their support team was top-notch. They answered all of my questions quickly-- I truly appreciate it (thanks Danny!) The customer service alone made up for at least 80% of why I signed up-- it was THAT impeccable!. (I talked to a real guy, not a robot!)
P.S. This software is a steal at $10! Lucky Orange, thanks for putting together such an incredible tool and making it affordable for us small businesses to enjoy.
P.S.S. If you don't already have this, you need it! Quit hesitating!
Loving the app so far and Kelsey was super helpful with my onboarding. I've learned a lot about how customers navigate my website through the recordings and filtering through tags makes it easy to navigate recordings.
At Lucky Orange, we strive to help you answer as many questions as we can about your website. It's important to us that our customers have a strong understanding of Lucky Orange early on and we are glad to get the opportunity to get you started on the right path! It was a pleasure speaking with you, and we’re always here should you need anything else!
Cheers - Kelsey from Lucky Orange
Such a fabulous app. I can kick myself for waiting for so long to use it. But more than that the customer service is top class. I love also that you can schedule a 1:1 with someone to go through the app if a bit overwhelmed with all the features.
Don't waste time like I did. There is NOTHING better out there.
Very Useful app. Must try it.
Thanks Lucky Orange
EvilCollar
This application is awesome. It is easy to use and install. You can make changes to your website once you get to know where visitors are leaving the website.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Kelsey from Lucky Orange
This app generates fascinating insights about visitor behavior. I was also very impressed by the responsiveness of their customer support.
All I can say is, "I LOVE THIS APP!!!" Easy to use and works great!
Thank you!!!
Really helps us analyze the UX experience on our new website. Amazing 5* support, thank you so much!
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Kelsey from Lucky Orange
This is one awesome app! Let's me see where my visitors are spending their time on my store. Also love how I can see how many times they have returned
I had used the app before and was not sure how to actually "USE" the app, I merely looked at the recordings with no real intention. I was able to have an "onboarding" call with Justin and he explained the features of the app and how I can use it to its fullest. I learned how to use it to even help me to decide the best products I should market. I'm happy that I got on the call, really made the difference.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Justin from Lucky Orange