Reviews (1,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Lucky Orange gives more insight on user behavior that leads to relevant changes. It makes it clear where a shopper is sticking and can see indecision almost in real-time.
Thank you for your review! We're thrilled to hear that Lucky Orange provides valuable insight into user behavior, helping you identify areas where shoppers are sticking and detecting indecision in real-time. It's fantastic that our tool is aiding you in making relevant changes to optimize your website. Happy tracking!
Cheers - Bradley from Lucky Orange
Loving the app so far and Kelsey was super helpful with my onboarding. I've learned a lot about how customers navigate my website through the recordings and filtering through tags makes it easy to navigate recordings.
At Lucky Orange, we strive to help you answer as many questions as we can about your website. It's important to us that our customers have a strong understanding of Lucky Orange early on and we are glad to get the opportunity to get you started on the right path! It was a pleasure speaking with you, and we’re always here should you need anything else!
Cheers - Kelsey from Lucky Orange
Such a fabulous app. I can kick myself for waiting for so long to use it. But more than that the customer service is top class. I love also that you can schedule a 1:1 with someone to go through the app if a bit overwhelmed with all the features.
Don't waste time like I did. There is NOTHING better out there.
Lucky Orange provides me with valuable insights on customer activities which are so important for making ongoing product and marketing decisions. Excellent product and support. I highly recommend it.
It sounds like you’ve been able to dive right into the insights and find ways to improve your Shopify store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your business and website. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Emilia from Lucky Orange
This application is awesome. It is easy to use and install. You can make changes to your website once you get to know where visitors are leaving the website.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Kelsey from Lucky Orange
This app generates fascinating insights about visitor behavior. I was also very impressed by the responsiveness of their customer support.
All I can say is, "I LOVE THIS APP!!!" Easy to use and works great!
Thank you!!!
Really helps us analyze the UX experience on our new website. Amazing 5* support, thank you so much!
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Kelsey from Lucky Orange
This is one awesome app! Let's me see where my visitors are spending their time on my store. Also love how I can see how many times they have returned
I had used the app before and was not sure how to actually "USE" the app, I merely looked at the recordings with no real intention. I was able to have an "onboarding" call with Justin and he explained the features of the app and how I can use it to its fullest. I learned how to use it to even help me to decide the best products I should market. I'm happy that I got on the call, really made the difference.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology, onboarding and customer support. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Justin from Lucky Orange