Lucky Orange Heatmaps & Replay

Emilia was terrific explaining how to maximize the benefits of using Lucky Orange!

If you have a Shopify store, you need this app. Well worth every penny to be able to both view your customers shopping live to see how they're using the site and where you need to tweak things to make it more usable, as well being able to be available for live chatting to answer questions. Most users will be surprised to find that a simple chat with a customer can make or break a sale. The customer is looking for a reason to trust you and may just have a simple question. This is your place to shine and show them that you are not some big corporate empty hole, but a real person, ready to sell them something that you stand behind. The other side of this app is being able to actually watch how the customers are using your site and being able to remedy dead ends or things that are maybe confusing your visitors. What seems to be a perfectly easy to understand layout to you may be the complete opposite to a customer. The app works exactly as advertised and if you have any questions, Danny and crew are ready to help on the spot during daytime hours. Kudos to them for a great app.

Very useful for beginning companies to track customers throughout the country.
Allows for insights and live tracking.

Thanks

Amazing experience and app! Very professional team and services. Cheaper than most competitors! Thank you

Big fan of Lucky Orange. As a non-tech person, I appreciate how simple it is to understand post click behavior.

This is a good app. I used the free version for a while and then upgraded to the paid version as my views increased. I was able to find out that one of my links wasn't working so it was helpful.

I am on Lucky Orange everyday! It shows me as soon as a customer is live on my website, and tracks their every movement. It makes a sound when a customer enters my site, adds to cart and purchases. Helps me track the site visits, conversion rate and where my sales are coming from (i.e. my facebook ads or instagram posts or google ppc / organic searches). Best and only app I use and great value at $10 US per month. Highly recommend.

This is by far the greatest tracking/heatmap/replay/analytics app that I have ever seen. I can't imagine doing e-commerce without this incredibly valuable tool, because it let's me see what my customers are experiencing in my web store, and I can quickly identify and fix errors, and improve customer experience.

This is definitely a must have if you are serious about your website. Definitely necessary for CRO with the heat maps and the recordings of visitors. Also has built in Chat system. And best of all, it's priced relatively cheap compared to other Chat systems.

I've used Lucky Orange many times throughout the years. They recently (new to me) rolled out an update and it is very impressive. I liked how it was before. But now there is even more data. Their information is invaluable, including such helpful things as knowing where customers' rage click! I want to know what things are frustrating my customers and what other app literally lets you look over your customer's "shoulder"? Highly recommend getting!