Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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been nothing but a smooth app so far.
I tried to reach customer service for some time. Today I got a callback, and the help I requested was received. The follow-up call is set. So far, so good.
Thanks for your five-star review! So glad our team was able to connect with you and provide the help you needed. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Bradley from Lucky Orange
Love this app! So useful to see how customers interact with pages and what they do. I also love the notification sounds.
Thrilled that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else!
Cheers - Justin from Lucky Orange
I cant live without this app, it helps you to understand your customers. if they are having problems on your website then you can see that and fix it asap. you can also see how they act and do things to help sales with this info. i cant imagine ill ever get rid of this app, its too useful
And we can’t live without awesome Shopify merchants like you! Finding new ways to see what your customers are experiencing and being able to quickly address them is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you!
Cheers - Kelsey from Lucky Orange
Fantastic app. Sometimes it doesn't show accurate data but we get responses from their support pretty quick and resolve it. For the money this is a no-brainer. Support is a bit lacking bc they hide the support button.
Thank you so much for the five-star review! So glad our team was able to get that sorted out for you and resolve the issue. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
Excellent app. I use it all the time to see sight visit and if my customers facing any issues with navigation. The app shows exactly what my customer doing and gives great insight. Highly recommended.
Without a doubt one of the most valuable tools for insights into your customer behavior. Once you start getting traffic into your site you really need this app. Especially when running ad campaigns. It's of great service to be able to see what the people who are clicking on certain ads are behaving like when interacting with your site. Yes, it's good for identifying issues as well but the most use I have gotten out of it is to determine what the habits are of certain customers, specifically ones that add to cart and don't buy. This app is an absolute must have.
These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!
Cheers - Emilia from Lucky Orange
A must have to all startups. Get to know your visitors reactions.
This app is awesome, every eCommerce business needs this app, I got boosted my revenue 15-20% Higher, you can check what mistakes you did and then rectify on those mistakes we are putting money on the table without knowing why a customer left the site, this app helps me a lot more to grow up.
This app is extremely helpful, it helped us navigate our store and it gave us so much data that is very helpful. Everyone should use Lucky Orange!
These are words we love to hear! We love when our customers say things like, “everyone should use Lucky Orange!” Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!
Cheers - Kelsey from Lucky Orange