Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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I used this app to better monitor user activity on my shopify store.
Google Analytics is great for understanding traffic but Lucky orange is better for understanding user behavior.
Thank you for your five-star review! Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Please don't hesitate to reach out should we be able to help you with anything. Happy tracking!
Cheers - Bradley from Lucky Orange
excellent app, installed it nearly a year ago and still use it as much today as i did when i started as a new business.
These are words we love to hear! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review and your business over the last year! Please let us know if you need anything!
Cheers - Jordan from Lucky Orange
I've been using Lucky Orange's heatmap plugin for some time now, and I must say it's been a game-changer for optimizing my website. The level of insight it provides is simply unparalleled. Being able to visually see where visitors are clicking, moving, and even where they're dropping off has helped me make data-driven decisions to enhance the user experience.
The heatmap feature is incredibly user-friendly, and the real-time data it offers allows me to make quick adjustments to my website's layout and content. It's also great for A/B testing, as I can see the impact of changes almost instantly.
Additionally, the detailed reports and filters make it easy to drill down into specific pages and segments, giving me a comprehensive view of user behavior. The fact that Lucky Orange also offers session recordings and live chat functionality within the same platform is a huge plus.
All in all, Lucky Orange's heatmap plugin has been a valuable addition to my web optimization toolkit, and I highly recommend it to anyone looking to improve their website's performance and user experience.
Thank you so much for your thoughtful review! We're thrilled to hear that our heatmaps has been a game-changer for optimizing your website. Visitor behavior truly can make all the difference when it comes to improving user experience. We're also happy to hear that our additional features like session recordings and live chat have been beneficial. Thank you for recommending Lucky Orange's heatmap, and please don't hesitate to reach out if you need any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Lucky Orange is a fantastic app and very effective for data analytics. The data and insights available are extremely useful for decision-making and strategy. The customer support is also very good, and I will highlight Justin who successfully assisted me with getting set up correctly. I highly recommend this app.
Justin here! Glad to be able to assist and help you get set up to optimize your website with Lucky Orange. Don't hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange
Recently installed this app and found the support really good when I needed it setting up our account, highly recommend
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!
Cheers - Jordan. M. from Lucky Orange
Our trial just ended at redtruckbeefjerky.com - this app is fantastic and helping us optimize our conversion rates. Already seeing an 0.5% increase in conversions
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. A 0.5% increase in conversions is fantastic - consider this a virtual high-five! We love to hear that Lucky Orange insights keep giving you that front row experience to show you how visitors use your website. Thank you for your glowing review, and please don’t hesitate to reach out if we can be of service in any way!
Cheers - Bradley from Lucky Orange
It's a fantastic app for getting to grips with user behaviour on your website. The heatmap and replay functions are really useful to gauge what you are doing well/could be doing better. As a newbie to Shopify, it has helped me to look back and see what I need to do better in the future. It also lets you do surveys of your visitors, which is a feature I am really into at the moment, with the kind help and patience from Emilia at Lucky Orange.
We're delighted to hear that our app has been instrumental in understanding user behavior on your site. I and the rest of my team love to help users like you get the most of our Lucky Orange. We love to impress our users with our technology, onboarding and support. Thank you for your trust in Lucky Orange, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
A good application with a reasonable price compared to competitors. The customer service is very responsive. Good company and good application. An essential tool for any business to understand the behavior of its visitors.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review and sharing the Lucky Orange love! We’re here if you need anything else.
Cheers - Justin from Lucky Orange
Great customer service and very useful app. It has allowed us to understand the journey of our clients on our website and to make changes to assist them in finding what they want easier.
This app is brilliant I've used this on multiple stores / websites. Very useful to find out what is working and what is not on your store.
I had a few issues with billing / setup customer service is always very good and quick! Thanks for Justin for sorting all this out for me.
Keep up the good work!