Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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App is great gives you insight on whats going on with your site. I haven't even begun to use chat but may in the future. I am all about analytics . Still exploring but I can see the value in this app. Must have
It was helped immediately. Thank you very much for the support.
A tool that should not be missing in any case!
Thank you so much for the five-star review! Glad to hear you appreciated our support team. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
Great app! Good features that help me learn exactly what customers are doing on my store. There is even a live view, which is my personal favorite!
Love to hear how Lucky Orange has made a positive impact across your website! Being able to understand your customers to make improvements that clear up navigation pain points and create a better experience is extremely rewarding. Thank you for this five-star review, and we’re here if you need anything else!
Cheers - Bradley from Lucky Orange
Really great app! Its simple to use for the most part and give you the data that you really need in a clear interface - Truly 5 Stars!
When we started initially some of the user behavior was not very clear for us. The conversion rates were not what we wanted. After installing Lucky Orange, we were able to understand/intercept some of the user behavior and did some quick changes to our site. It really helped us gain customer traction and increased the conversion rate as well. Customer support was great, as a newbie they were able to help us with our questions quickly. Thanks Team.
Love to hear that you’ve been able to learn more about your visitors to optimize your store and get those bugs resolved before they could stop any sales. When you can understand what’s preventing a positive customer experience, you can make real-time changes that result in happier customers and more conversions. I’ve shared your glowing review with our support team - hearing feedback like this makes us realize how important it is to keep working hard for customers like you. Let us know if we can be of any additional assistance!
Cheers - Jordan from Lucky Orange
Love this app, must use if you're serious about conversion rate optimization and finding conversion issues on your store. Really allows you to understand your sites users better.
Thanks for leaving such kind words! I love helping users like yourself to get the most of your Lucky Orange account. Seeing what people are doing on your store in real time via visitor behavior tools like session recordings can make it possible to spot those conversion-killing issues quickly. Love to hear your review, and thank you for taking the time to leave it!
Cheers - Emilia from Lucky Orange
We just added Lucky Orange to our Shopify account and it seems to be very user friendly and detailed. We need a reliable way to track our page views, traffic etc. in order to improve and update our site.
Thank you for your kind words! Having a visual representation of the user journey on your website can have an immediate impact on discovering where you should optimize. We're here if you need anything!
Cheers - Bradley from Lucky Orange
Amazed by the technology within this app, it allows me to reach out to customers directly whe they're on my website as well as view previous sessions of visitors to see where/why they left. It's a shame the app doesn't work on mobile so therefore need to be by my laptop all day to get the full benefit, but I'm told this will be coming soon
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange
導入必須の神アプリです。
レコーディング機能、リアルタイム分析、ヒートマップ機能が付いて月額10ドルから利用できるアプリを他に見たことがありません。
強いて言えばPV数によってプランが変わるのでアクセス数が多いストアは料金が上がりますが、採算が合わないということはないでしょう。
分析するための専門スタッフまたは外部パートナーがいればなお良いと思います。頻繁に利用しています。
Thanks for your five-star review! Being able to see what visitors do and experience on your website can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
ありがとう - Bradley from Lucky Orange
Great app with amazing insights - it's like I can get inside my customer's head!