Reviews (1,424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its suite of optimization tools, including heatmaps, session recordings, and form analytics. They value the insights into customer behavior, which help boost conversions without slowing down the website. The user-friendly dashboard and real-time data are particularly appreciated, as is the responsive customer support that aids in effective onboarding and troubleshooting.
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I've been using Lucky Orange's heatmap plugin for some time now, and I must say it's been a game-changer for optimizing my website. The level of insight it provides is simply unparalleled. Being able to visually see where visitors are clicking, moving, and even where they're dropping off has helped me make data-driven decisions to enhance the user experience.
The heatmap feature is incredibly user-friendly, and the real-time data it offers allows me to make quick adjustments to my website's layout and content. It's also great for A/B testing, as I can see the impact of changes almost instantly.
Additionally, the detailed reports and filters make it easy to drill down into specific pages and segments, giving me a comprehensive view of user behavior. The fact that Lucky Orange also offers session recordings and live chat functionality within the same platform is a huge plus.
All in all, Lucky Orange's heatmap plugin has been a valuable addition to my web optimization toolkit, and I highly recommend it to anyone looking to improve their website's performance and user experience.
Thank you so much for your thoughtful review! We're thrilled to hear that our heatmaps has been a game-changer for optimizing your website. Visitor behavior truly can make all the difference when it comes to improving user experience. We're also happy to hear that our additional features like session recordings and live chat have been beneficial. Thank you for recommending Lucky Orange's heatmap, and please don't hesitate to reach out if you need any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Our trial just ended at redtruckbeefjerky.com - this app is fantastic and helping us optimize our conversion rates. Already seeing an 0.5% increase in conversions
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. A 0.5% increase in conversions is fantastic - consider this a virtual high-five! We love to hear that Lucky Orange insights keep giving you that front row experience to show you how visitors use your website. Thank you for your glowing review, and please don’t hesitate to reach out if we can be of service in any way!
Cheers - Bradley from Lucky Orange
Shows so much insights in a very simple and intuitive manner. It exceeds expectations in any possible way. I use it daily and it has become an essential part of how I manage my webshop through analytics.
We love to exceed our users' expectations! It's great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your glowing review, and we’re here should you need anything else!
Cheers - Emilia from Lucky Orange
It's a fantastic app for getting to grips with user behaviour on your website. The heatmap and replay functions are really useful to gauge what you are doing well/could be doing better. As a newbie to Shopify, it has helped me to look back and see what I need to do better in the future. It also lets you do surveys of your visitors, which is a feature I am really into at the moment, with the kind help and patience from Emilia at Lucky Orange.
We're delighted to hear that our app has been instrumental in understanding user behavior on your site. I and the rest of my team love to help users like you get the most of our Lucky Orange. We love to impress our users with our technology, onboarding and support. Thank you for your trust in Lucky Orange, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
A good application with a reasonable price compared to competitors. The customer service is very responsive. Good company and good application. An essential tool for any business to understand the behavior of its visitors.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for this five-star review and sharing the Lucky Orange love! We’re here if you need anything else.
Cheers - Justin from Lucky Orange
Great customer service and very useful app. It has allowed us to understand the journey of our clients on our website and to make changes to assist them in finding what they want easier.
This app is brilliant I've used this on multiple stores / websites. Very useful to find out what is working and what is not on your store.
I had a few issues with billing / setup customer service is always very good and quick! Thanks for Justin for sorting all this out for me.
Keep up the good work!
Been using it for a little while and it's pretty great! Still need to learn to harness all of its features.
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Jordan from Lucky Orange
Getting unique insights from Lucky Orange has really helped optimising our website for a smooth user experience. We are also very happy with the quick and helpful replies from their Customer Service. Definitely recommending this app!
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights was able to show you how visitors use your website and help you drive changes that have helped grow business. Thank you for your review, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
Easy to use app that explains website analytics in a visual and easy to understand format. Good customer service too
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange