Reviews (1,424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its suite of optimization tools, including heatmaps, session recordings, and form analytics. They value the insights into customer behavior, which help boost conversions without slowing down the website. The user-friendly dashboard and real-time data are particularly appreciated, as is the responsive customer support that aids in effective onboarding and troubleshooting.
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Love this app. It has heatmaps, click maps and scroll maps along with user recordings and checkout funnels.
Your love for our range of features is music to our ears! At Lucky Orange, we strive to provide a comprehensive suite of tools that can give you that front row experience to visitor behavior to grow your business. Thanks for your review, and we're here should you need anything!
Cheers - Emilia from Lucky Orange
Update: 15? Minutes after leaving review the owner of the company called me up to solve my problem. Turns out I had an old account(cancelled) from a long time ago and this new one - when I tried logging in this morning my browser used the old saved Username and Password - and that's why it wasn't working this AM. He walked me through deleting the app and reinstalling it after he deleted the old account. Bing Bang Boom - Problem solved! My error not theirs. Great Customer Service..Obviously!
Installed the trial version, it worked for 1 night, next day it said my trial was up (was supposed to be a 7 day trial) but message said if I "tweeted" about lucky orange I'd get "another" 7 days Free. Did it, said it worked, but now users are not seen or recorded. Uninstalled and reinstalled, same thing. Upgraded to Paid membership, still doesn't work. And now the Free 15 minute phone call appointment scheduler is showing nothing is available till next week.
I’m so glad we were able to connect and solve these issues quickly! My team and I are always here to help our customers be as successful as possible, both now and in the future. We’re excited to see how using Lucky Orange insights to learn more about your website visitors will help you create an exceptional online experience. As always, we’re here should you need anything!
Cheers - Bradley from Lucky Orange
TOTALLY AWESOME APP!! I absolutely LOVE this app. View videos of your site users visits to your page, get customized reports, see where your traffic originates from and literally TONS of other useful features makes this app a must have for any serious seller. Try it, you won't know how you ever survived without it
Useful insights and helpful staff! We're switching away from Shopify but will be using Lucky Orange on our next site.
We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your business whether you’re on Shopify or not. Don’t hesitate to reach out should I or my team be able to assist you in any way!
Cheers - Justin from Lucky Orange
This app is amazing !!!! I've only had it 48 hours and have gained so much insight into where my customers are coming from and what they're searching for. It does everything it says it does.
“This app is amazing” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review, and let us know if you need anything!
Cheers - Jordan from Lucky Orange
Best investment for your store, believe me.
This will change your business life!!! The best app ever. I am now starting to understand my customers more than ever. Highly recommended! I am only 4 days into the trial and I will be signing up today.
Great app! Has all the features one would need - and more. A must-have application for any business.
We strive to make sure all of our customers walk away describing Lucky Orange as “ a must-have application for any business!” Love to hear how you’ve been able to use Lucky Orange to make such an impact on your website and the customer experience. It's the best part of our day getting to work with great businesses like you and we wish you nothing but the best! Let me know if there’s anything I can do to assist you further.
Cheers - Jordan M. from Lucky Orange
I use this app on daily basis and I absolutely adore it. I use this to track what customers does on our website and learn there behavior and what challenges they face on our website.
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!
Cheers - Jordan from Lucky Orange
I use this app daily to monitor my ads, what people are coming in from, what posts/ads are driving the traffic and also where they are falling off. I still have a lot to learn on it but I'm excited to keep learning!
Thank you for the five-star review! This is precisely the type of situation we made this app for! Understanding how your visitors get to your site and what they do once they're there can help you find pain points in your customer's experience. Please reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange