Reviews (1,388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Very useful app, it shows you How your customers and visitors behave on your store, therefore you can modify your add or Ui accordingly I strongly recommend it
We appreciate your review and strong recommendation! We love when our users describe us as "very useful!" Seeing everything your visitors and customers do in real time provides tremendous insight as you work to improve your customer experience and conversions. If you need anything, please don't hesitate to reach out to our team for assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
Easy install, very fast support response and plenty of analytics to help understand traffic and behavior. It's only been about 1 week so there is still a lot to examine and learn but so far Lucky Orange appears like a great choice.
You're right - there is so much to learn and analyze when you have visitor behavior at your fingertips! We're thrilled that we've been able to impress you from the very start with an easy installation. Thanks for your review, and we're just an email away if you need anything!
Cheers - Emilia from Lucky Orange
We use this app daily for our online solar store, CDN Solar
www.cdnsolar.ca
This is a must-have for analyzing website activity! Justin from the support team answered our questions right away and has been incredibly helpful. Highly recommend it!
I’m so glad we were able to assist you! We’re always here to help our customers be as successful as possible, both now and in the future. Thank you for your review and recommendation, and don’t hesitate to reach out should you have any questions. Happy tracking!
Cheers - Justin from Lucky Orange
I found Lucky Orange incredibly helpful! It helped me identify bottlenecks and issues on my website immediately and helped to improve the quality.
Highly recommend this tool!
Wow! We appreciate your review and recommendation. Our team is thrilled that you've found Lucky Orange so helpful! We love hearing that getting a front-row seat to your customers’ online interactions has been just what you needed to grow your conversions and business.
Thanks again for your review, and our team is here to help if you need anything! Happy tracking!
Cheers - Emilia from Lucky Orange
really useful, especially the recordings of people on the website
We love to hear that you've found our app useful, especially our session recordings. There’s nothing quite like the feeling of seeing exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks for leaving us a review, and don't hesitate to reach out if we can provide any assistance!
Cheers - Emilia from Lucky Orange
Really good app, It for sure helps to understand how your customers are thinking and what they are looking at.
Those are words we love to hear! Nothing feels better than discovering ways to enhance your customer experience. When you utilize visitor behavior, it feels like peeking behind that digital curtain! Thank you for your review, and we’re always here if you need anything. Happy tracking!
Cheers - Justin from Lucky Orange
Good app and quick help from the support team when I had issues.
Thank you for your review! Our team is always here to help our customers achieve success, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success—we’re here if you need anything!
Cheers - Emilia from Lucky Orange
I love the features of this app. It gives me a richer understanding the user experience that I can't get looking at my Google Ads data. And the customer service is AMAZING!
These are words that we love to hear! The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We appreciate the time you took to write this review and share the Lucky Orange love. We're here if you have any questions!
Cheers - Emilia from Lucky Orange
So far its been really useful to understand the traffic on my new website
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. I love to hear how getting that firsthand look at what customers do and experience can make such a difference for your store. Thank you for the review, and don’t hesitate to reach out if I or my team can assist you in any way.
Cheers - Emilia from Lucky Orange
Lucky Orange has given us some excellent insights on our newly launched US-based site. It was very quick and easy to set up and it immediately helped us to identify an issue with bots exploiting our Google ads.
We literally spend hours on Lucky Orange using it to help identify what our customers are interested in and where the pain points are.
We love it!
These are words we love to hear and happy that you were able to use Lucky Orange to both spot bots and find ways to make your website better than ever. It's addicting to see how people really click, move and scroll on your store! Have you tried our Discovery tool? It helps you spot pain points even faster by jumping to pre-loaded optimization opportunities, such as who had a frustrating experience on your website. Here's a help document to get you started (https://help-preview.luckyorange.com/article/525-how-to-use-optimization-opportunities-with-discovery) or feel free to reach out to support@luckyorange.com if you need any help. Thanks again for your review, and happy tracking!
Cheers - Justin from Lucky Orange