Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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works great and gives you a lot of insight on your site and how users use it
Excellent app! I installed it on my shopify store http://www.geekfactors.com and it worked like a charm!
Lucky Orange has helped me to improve my website’s conversion rate.
Had a great call with Lucky Orange to go over Justin.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success. Appreciate the recommendation, and don’t hesitate to reach out if we can be of service in any way.
Cheers - Justin from Lucky Orange
I’m still trying to get use to the app, but so far, i love that I’m able to watch what my customers are doing.
Thanks so much for your five-star review! We’re happy you were able to get a front row experience to see how your customers use your website. We wish you continued success - please don’t hesitate to reach out if we can be of service in any way.
Cheers - Jordan from Lucky Orange
Clean and friendly UX design. We can identify the user's behaviour from different resources. Made some changes on our landing page based on the feedback we got from recording sessions. We are going to use it for the second Shopify page with multiple products as well.
Application with a fairly functional interface
Thank you for your feedback on our interface. We strive to keep it functional and user-friendly. Let us know if there's anything else we can assist with!
Cheers - Emilia from Lucky Orange
Great app i use it on all my stores, great support team highly recommended :)
Lucky Orange support team was super helpful!!! Loved how they were quick to answer all my questions and even were willing to help me set up my account via zoom calls. They were so accommodating :) The app is great so far, easy to navigate and watch session replays - love that you can speed up the replays and skip inactivity.
Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!
Cheers - Emilia from Lucky Orange
Great App.
Staff was very helpful getting it setup!
I am thoroughly impressed with their customer support team, especially their leader, Bradley. This app is truly outstanding, and their support is exceptionally helpful and responsive. The level of assistance provided by Bradley and his team is nothing short of remarkable. Their swift and efficient response to queries and issues is a testament to their dedication to ensuring customer satisfaction. I've never encountered a support team as proficient and accommodating as this one. It's evident that they go above and beyond to assist users like myself, making the overall experience with this app truly exceptional. I wholeheartedly recommend it to anyone seeking a top-tier application with unparalleled customer service.
I'm always happy to assist our users. We've always prided ourselves on our technology, onboarding and support when assistance is needed. Thank you for your business, review and recommendation! As always, we're here to help. Happy tracking!
Cheers - Bradley