Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.

May 4, 2015

This is amazing i am going to try it now...From the looks of it its amazing really helpfull.

Veeshack.com | Online Shop for Women
United Kingdom
4 months using the app
August 2, 2020

I really like this app, show you exactly what is your customer doing and help you to figure out what to improve in your shop. It is a MUST if you want to improve your shop. Highly recommended!

GALT webáruház
New Zealand
4 months using the app
Lucky Orange LLC replied August 4, 2020

Nothing feels better than finding ways that make your customer experience better than ever. We love to hear these kind words, and we’re passed it along to our sales and development teams to share the love. We’re always here should you need anything! Thank you for your review and recommendation!

Cheers - Justin from Lucky Orange

November 21, 2022

So far, I feel that Lucky Orange is a great beginners tool to analyze data (such as heat maps) and improve your shop over time. Lucky Orange is definitely scalable and I am excited to see where it takes my shop.

Arts by Bun
United States
4 months using the app
Lucky Orange LLC replied November 22, 2022

We're thrilled that you're finding Lucky Orange intuitive to use. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We look forward to being a part of your business's journey! We're here if you need anything!

Cheers - Bradley from Lucky Orange

May 19, 2020

Heard about this app from a friend. Its super useful. Youre able to see where people are looking at your site and should be able to determine what works and what doesnt based on where people leave from your website. Then you improve on that area.

Your Sound Sleep
United States
4 months using the app
Lucky Orange LLC replied May 22, 2020

We love to hear that getting a front seat to your customers’ online interactions has been able to help you grow your website. We’re always here if you need anything from our team! Thanks for this five-star review! (And thank you to your friend for recommending our app to you!)

Cheers - Justin from Lucky Orange

November 14, 2022

Really like this app - amazing way to visualise user journeys and optimise as you go. Great support too.

Beach Booch NZ
New Zealand
4 months using the app
Lucky Orange LLC replied November 15, 2022

Thank you for the five-star review! We strive to provide all of our customers with a great product and great support. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!

Cheers - Bradley from Lucky Orange

May 29, 2020

Need some more time to test, but so far so good. I have a problem with checkouts on my site, I have 73 checkouts in the last 2 days and just 1 sale... hopefully this app will give me the answer

SKÍNA™ Skin
United Kingdom
4 months using the app
Lucky Orange LLC replied May 29, 2020

Getting a front row seat to watch how customers engage with your store is invaluable to finding ways to improve your customer experience and conversions. As you continue to explore Lucky Orange, let us know if you have any more questions! Happy tracking!

Cheers - Jordan from Lucky Orange

October 7, 2022

Great app gives some great insights. I had a question and the support team got right back to me within minutes. Highly recommend!

ILESO
United States
4 months using the app
Lucky Orange LLC replied October 11, 2022

Thank you for the five-star review! Glad we were able to get your question answered. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!

Cheers - Bradley from Lucky Orange

December 7, 2019

Today is the first day of this app usage, so far i want to thanks the team from core of my heart for this world-class invention and i am 100% confident i will kill my high cart abandoned rate with the help of this app, must try for all Shopify sellers

Moc Belts
Pakistan
3 months using the app
Lucky Orange LLC replied December 9, 2019

Cart abandonment is definitely a problem for many e-commerce sites and a challenge Lucky Orange can definitely help you mitigate. We would love to hear back from you once you start to see the real ROI from installing Lucky Orange!

Cheers- Jordan from Lucky Orange

July 13, 2020

Have been using Lucky Orange for two monthes now, great app! Keeps all data neat and gives great insight!

Opera Beauty
Belgium
3 months using the app
Lucky Orange LLC replied July 14, 2020

For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Jordan from Lucky Orange

December 22, 2016

This is the greatest app on the planet, must have if you want a real insight into customer behavior on your site.

Vinyl Record Art Nz
New Zealand
3 months using the app