Lucky Orange Heatmaps & Replay , 1,151 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.
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I really like the app. Very helpful and useful. Thank you for the support. I'm very satisfied. Thanks
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Justin from Lucky Orange
Thank you the app is very helping me improve and easily develop my website in the right way. customer service very quicky.
Building a strong foundation for your website is a great way to ensure your customers have the best experience possible. It was great connecting to get you familiar with all Lucky Orange has to offer your business!
Cheers- Bradley from Lucky Orange
Lucky Orange is the easiest way I have come across to set up click tracking/heatmaps, polls and chat. Before, this took 3 different apps, so I really appreciate the streamlining effect this has had on my workflow. The app has outstanding visual design, loads very fast and has been glitch free so far. Plus they have been really responsive to my questions and feedback. I am sold.
This app is the kind of app you don't want to pay but have to do it anyways, why because its more than expected, I'm so happy with it. I just fixed 5 errors my website had which i did not know. Just simply looking at my costumer behavior in my site and helping then live to checkout, hum! its just awesome. thank you to the developer of this app. I'll give you 10 stars. love it download it you need this in your web,
I help a costumer from colombia in spanish, this is the costumer service i really want to give my costumers 1 &1 attention. it's like having a physical store but just online wohooo!!. love it love it love it! and yes tomorrow its my last day of trying it and its a keeper.
still many things i have to fix i'm not worried I have '' LUCKY ORANGE''
owner
newyorkhotstyles.com
THANKS THANKS!!!
A really useful app - has allowed us to spot issues and fixes for better user experience quickly. Would recommend.
really astonishing what this app is able to do. from what i have seen now, it might be very useful for the user experience and customer journey research. will try more and more. very quick user support!
Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Justin from Lucky Orange
have to agree that his app is amazing. lots of data with filters and trends and utm codes etc. good to give a shot
great app....great customer service
Really loving the app and their support is great. They were super quick to answer me and made sure I had everything setup correctly. Such valuable information from this software that has helped me increase my site conversions!
Although I am still only on the trial period, this app is amazing and a must!
The live recordings of your customers experience on the site have really helped me to see my site from a different perspective and I have noticed lots of errors or things that need to be changed, that I have not even noticed in the last year. I had to ask support for a question, that was answered so promplty.
We’re so glad that we were able to impress you with our technology and customer support. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store, and we love to hear that live view has been so helpful to you! Seeing everything your visitors and customers do in real time adds tremendous insight as you look to improve your customer experience and conversions. Thanks for your review and don't hesitate to reach out with any questions. Happy tracking!
Cheers - Jordan from Lucky Orange