Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
Refine
-
By rating
This service is awesome! I have no complaints. We've made countless edits to our site since using this app.
NOTE: if you're having trouble viewing the heat map, make sure you're not using an ad blocker. The heatmap won't show up if you do.
Very thankful I was able to extend my free trial as I'm still working on getting details set before I open my store.
We’re so happy that you’ve been able to start wading into Lucky Orange! Good luck on your store launch! As you get more traffic and sales, use visitor behavior to help you understand what your customers experience and address pain points in real time. Don’t hesitate to reach out if you need any assistance - we’re here to help!
Cheers - Justin from Lucky Orange
Emilia provided excellent on-boarding support. This app is a game changer for our store. I can track successful interactions against a specific campaign.
Thank you so much for the five-star review and kind words! Thrilled to hear you are using visitor behavior data to measure the effectiveness of your campaigns. Please don't hesitate to reach out if there's anything we can help you with.
Cheers - Bradley from Lucky Orange
I really love this app, it's easy to see what customers are doing in your website which gives you a good perspective about your audience activity.
Love this app and Justin just helped me set up everything well, and he appointed a call to make everything so clearly. Nice app and service. Now we improved a lot based on the recording of our viewers' behaviors on our website
love the app , so far I am still testing it . its great to see where my clients come from, what they search and finally if they buy or not. will see if it worth keeping the app,I am using the 10 euro contract but no I reach my limit already, don't want to invest more money at the moment.
Great to hear that Lucky Orange has helped you get that front row seat to see how your clients interact with your site. As you continue to explore Lucky Orange, let us know if you have any more questions!
Cheers - Justin from Lucky Orange
This is an absolute essential must buy, every Shopify owner needs the power this product gives, the amount of data it gives you is remarkable. To be able to see a playback of exactly what the user did, not just how long they stayed on a page, did they see all the product photos, how long did the read the description for?, did they hop over to the delivery page?
The list goes on, and that is only scratching the surface. Simple pay the money get it.
We love when our customers describe Lucky Orange as “essential” and “remarkable.” Seeing what your customers experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Even one broken link can make an impact on your conversion rate, and we're so happy Lucky Orange helped you spot it. Thank you for this five-star review! We’re here if you need anything.
Cheers - Kelsey from Lucky Orange
I would highly recommend this app. Wonderful real time information about visitors to your store. Easy to use and understand. A great app.
Thank you for the five-star review and your feedback! It's great to hear that you find our app intuitive. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
This app gives me the inspiration to not give up on my business. I get to see that there are people that are spending a lot of time on my website, meaning that some people are enjoying our products! That feels good. But I need to keep putting the work in to make it a better experience for them. I can see first hand how people are navigating the site because of the what this app offers. I'm only getting started but I'm seeing the potential in consistently using this app. I get insights from it that I just won't get in any other way. Plus I haven't even started using the chat feature. Looking forward to that!
Accessing what your visitors and customers do on your Shopify store is so rewarding! Love to see how this insight from Lucky Orange helped you make it easier for your visitors and grow your business. Don't hesitate to reach out with any questions once you have had a chance to explore more of what Lucky Orange has to offer, such as live chat. We’re here to help! Happy tracking!
Cheers - Justin from Lucky Orange
This app is the best solution if you are starting to sell. You can see your new customer behavior which is the major thing for good conversion. I had a long conversation with Bradley and he was a great support in the time where I had some dilemma during the work with the app. 10 of 10 for app and support.
I'm glad we were able to talk and resolve the issue you were having. If you ever need any additional assistance, please don't hesitate to reply to my last email to you. You can also text or call us at +1-913-200-3927.
Cheers - Bradley from Lucky Orange