Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.

December 20, 2018

Extremely helpful in knowing where to focus on redesigning your website; no point in redesigning things people never see, and this is a great way to see where people stop, or continue.

Encompass RL
United States
3 months using the app
November 29, 2018

Incredible tool - showed me surprising things that were getting in the way of customer purchases, giving me the chance to fix them. Highly recommend!

RodeoRosy
United States
3 months using the app
February 12, 2023

This app is incredible! I can see my customer on my screen and analyze his behavior. This is space! :)
5 STARS!!!

Jewelry Culture
Poland
3 months using the app
Lucky Orange LLC replied February 14, 2023

Love to hear that you think Lucky Orange is "incredible"! Using Session Recordings to understand visitor behavior on your site can be a game-changer for website optimization. We're here if you need anything!

Cheers - Bradley from Lucky Orange

July 20, 2022

Jordan helped me a ton with LuckyOrange. He's went above and beyond to help me get the most out of the app.

Bonner Grove Teapothecary
United States
3 months using the app
Lucky Orange LLC replied July 21, 2022

These are words we love to hear! There’s nothing like seeing exactly what people are experiencing on your site to help you make improvements. Please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Bradley from Lucky Orange

April 15, 2023

love this app. I would highly recommend it for store owners to keep track of their visitors. you won't be disappointed.
must try their free trail

My Kroni
Canada
3 months using the app
Lucky Orange LLC replied April 18, 2023

Nothing feels better than finding ways that make your customer experience better than ever. Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. Thank you for your review, and we’re always here should you need anything!

Cheers - Bradley from Lucky Orange

February 23, 2018

Awesome app, awesome support. I'm using it on my both websites and it makes my life a lot easier!

Myautogift
Ireland
3 months using the app
April 21, 2021

I USED THIS UPP TO HELP ME I'TS ONE OF THE BEST APP IN SHOPIFY I CAN VIEW ALL ACTIVITY ON MY STORE LOVE IT

SEXYVARIOUS SEXY UNDERWEAR
France
3 months using the app
Lucky Orange LLC replied April 28, 2021

Thank you so much for this great review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.

Cheers - Jordan from Lucky Orange

November 10, 2020

I have been using this app for some time now. I must say this app deserves all the stars available. This app helps me understand my customers well by reviewing the post recorded sessions. I have tweaked a lot of things on my website to increase my conversion rate. Highly recommended app.

Fox Culture
India
3 months using the app
Lucky Orange LLC replied November 13, 2020

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.

Cheers - Jordan from Lucky Orange

December 29, 2020

I would highly recommend this app to anyone looking to understand buyer behaviour. With recorded visitor sessions, you can see exactly what people are looking at on your website.

Miss Missy’s Tea and Sundries
Canada
3 months using the app
Lucky Orange LLC replied January 4, 2021

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We appreciate your review and recommendation! We’re here if you have any questions.

Cheers - Jordan from Lucky Orange

December 18, 2016

I love the real time stats of this app.

Staavias
Australia
3 months using the app