Reviews (1,454)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its detailed insights into customer behavior through features like heatmaps, session recordings, and real-time analytics. They appreciate the tools for optimizing conversion rates, such as conversion funnels and checkout analytics. The app is noted for its user-friendly interface and smooth integration that doesn't slow down websites. Support is frequently praised for being responsive and helpful in facilitating quick solutions and effective onboarding.
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This is the worst app ever. And not because it's useless, no, the idea is insane. Tracking your site visitors? Who wouldn't want that.
It's "worst" tag comes from: 1) Terrible, absolutely horrendous support team
2) Buggy interface
3) Spammy emails (even my email provider counted those as spam, that really says a lot)
My first experience with Lucky Orange, is that it didn't even load LOL. And ...
We are very sorry to hear about your experience and want to work with you to resolve any outstanding issues. At Lucky Orange we take great pride in our technology and ...
Can not open this app, tries many times and unsuccessful.
I’m sorry for the frustration. After connecting with you earlier this month, I’m glad we were able to figure out what was preventing Lucky Orange from loading and hope you ...
Ever since I downloaded and then uninstalled this app. Google Ads thinks it added malware to my site
We are very sorry for this experience - it is certainly not the experience we want you to have! This is the first time we’ve heard of Lucky Orange being considered malware, ...
I was CONFUSED much more than my customers! what a nightmare to install this app! no matter what I did, it would not install.
DELETE.
It costs $10/month and they charge you $39/month, It works fine but they charge you more for no reason(I only have 1,000 visits per month), I do not recommend it to anyone.
We are currently working with the merchant to resolve this right away as we do not even offer a $39 per month plan. It seems there may have been a misunderstanding on how ...
Buggy as hell, even to register an account I needed several tries. I couldn't get it to work, every time i should set it up again!?
Thanks for your feedback, and we apologize for your experience. This certainly isn’t what we want any of our customers to experience. As I mentioned in my previous email, I ...
Doesen't even let you register after installation, just giving error "can not use this email".. waste of time and energy!!
Over the weekend our system encountered an error that prevented merchants from creating a Lucky Orange account. The issue was resolved quickly, and you should have received ...