Reviews (1,388)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

October 12, 2024

Great app!
gives highly valuable insight into customer behavior and helps you analyze issues with the store and helps you make improvements.

Beyond Shred
Israel
7 days using the app
Lucky Orange LLC replied October 15, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review, and don’t hesitate to reach out should you or your team need assistance in any way.

Cheers - Emilia from Lucky Orange

September 9, 2024

We're pretty impressed with the level of insight it provides in a very user friendly way. We've developed the site in house and the ease of use is excellent. We learn more with every session.

Kennedy Galleries
Canada
6 days using the app
Lucky Orange LLC replied September 12, 2024

Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. As our founders have always believed, you shouldn't need a PhD in Analytics to optimize your website, and we designed Lucky Orange to be easy to use regardless of your background and previous experience. Thanks again for your review, and we're always here if you need anything from our team.

Cheers - Emilia from Lucky Orange

November 14, 2024

Using this app, I can stop guessing. Does what it says on the packet!

base bikes
Australia
7 days using the app
Lucky Orange LLC replied November 18, 2024

There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to analyze visitor behavior. Thank you for your review, and don’t hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

July 28, 2024

The Experience has been great, i've been able to follow my clients on my page and been able to tell where dead spots or boring information is, without Lucky orange I wouldn't have.

TheBestD8
Australia
4 months using the app
Lucky Orange LLC replied July 29, 2024

We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. It's always amazing to see exactly what people think about your website rather than guess. Thanks for your review, and we're always here if you need anything from our team!

Cheers - Emilia from Lucky Orange

October 3, 2024

Fantastic app! Works brilliantly really giving an insight to the customer experience

BALTÉ
Australia
7 months using the app
Lucky Orange LLC replied October 7, 2024

It sounds like you’ve been able to dive right into the insights and find ways to improve your Shopify store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Jordan from Lucky Orange

November 3, 2024

Really Happy with Lucky Orange , very straight forward and easy to use

Wonderscape Toys
United Kingdom
8 days using the app
Lucky Orange LLC replied November 8, 2024

Life is complicated enough, so why should your visitor behavior tool be complicated too? We're thrilled that we've been able to impress you, especially with our user-friendly design that anyone can use regardless of their background or technical experience. We appreciate your review, and our team is here if you need anything!

Cheers - Emilia from Lucky Orange

September 1, 2024

"Lucky Orange has been a fantastic addition to my Shopify store! The app provides deep insights into customer behavior, helping me optimize my site for better conversions. The fact that it's free makes it even better. Huge shoutout to Emilia from their support team—she was super responsive and provided exceptional help today. Highly recommend this app for anyone looking to improve their store's performance!"

Dream Euphoria Store
Slovakia
1 day using the app
Lucky Orange LLC replied September 4, 2024

Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else! Happy tracking!

Cheers - Emilia from Lucky Orange

November 10, 2024

Good to see what my customers are doing. Helps with conversion

Future sole co
Australia
5 days using the app
Lucky Orange LLC replied November 12, 2024

These are words we love to hear! Learning more about that customer journey is invaluable in growing your business. Nothing feels better than finding ways to make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers - Emilia from Lucky Orange

November 1, 2024

This is a great app. I was looking for an app that could track user behavior in such detail.

Japan
9 days using the app
Lucky Orange LLC replied November 8, 2024

Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your site and growing your business. Thanks for your review, and happy tracking! We're here if you need anything!

Cheers - Emilia from Lucky Orange

August 4, 2024

So far I've had a great experience using Lucky Orange with my shopify store. It's helped me to learn about user behavior on my site and has already led to making adjustments to address issues that I've observed. The ability to view individual user behavior as they click on pages, links or scroll through a page has been invaluable for helping me to approach my site design in a new way. Highly recommend.

Art By Francis
United States
7 days using the app
Lucky Orange LLC replied August 6, 2024

Great to see that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference in improving sales! Thank you for your review and recommendation, and we’re here should you need anything else!

Cheers - Emilia from Lucky Orange