Reviews (1,424)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its suite of optimization tools, including heatmaps, session recordings, and form analytics. They value the insights into customer behavior, which help boost conversions without slowing down the website. The user-friendly dashboard and real-time data are particularly appreciated, as is the responsive customer support that aids in effective onboarding and troubleshooting.
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I'm new to Lucky Orange, and Emilia gave me a clear and very helpful overview of the main features over zoom. She was friendly, answered all my questions, and I felt right at home talking with her. It made me excited to explore all the things Lucky Orange can do!
Here's another big welcome to Lucky Orange! Our onboarding call is free for all of our users and is a great way to learn about our 20+ features while having any questions you may have answered. Our team loves it because we get to connect with our users and help them get as much as they can from Lucky Orange. As you continue to use Lucky Orange, please don't hesitate to reach out if you run into any issues or have questions. We're just one email away. Thanks for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
Very useful app, it shows you How your customers and visitors behave on your store, therefore you can modify your add or Ui accordingly I strongly recommend it
We appreciate your review and strong recommendation! We love when our users describe us as "very useful!" Seeing everything your visitors and customers do in real time provides tremendous insight as you work to improve your customer experience and conversions. If you need anything, please don't hesitate to reach out to our team for assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
The heatmaps and visitor replays are invaluable to our business. We have gained so many actionable insights from watching them!
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We love to hear that getting these insights has helped you to identify how you can make the visitor experience better than ever. Thanks for your review, and we're here if you need anything!
Cheers - Jordan from Lucky Orange
I wanted to give special thanks to Emilia, who offered very professional help and proved to be kind and knowledgeable. I really valued how she handled my request for support being a new user of LuckyOrange.
Thank you so much for sharing that Lucky Orange! My team and I are always happy to assist our users with whatever they may need. We would love to walk you through a free tour of our app to introduce you to our 20+ feature and answer any lingering questions you may have as a new user. To get that started, please send an email to support@luckyorange.com referencing this email, and we'll find the best time in your schedule to connect. We look forward to hearing from you soon, and happy tracking!
Cheers - Emilia from Lucky Orange
Great tool to help us understand our traffic better and to interact with customers.
Diving into visitor behavior to identify ways to improve your website is invaluable for growing your business. Our team is thrilled that Lucky Orange has been the tool you needed! We appreciate your review, and I’m here if you have any questions!
Cheers - Justin from Lucky Orange
I found Lucky Orange incredibly helpful! It helped me identify bottlenecks and issues on my website immediately and helped to improve the quality.
Highly recommend this tool!
Wow! We appreciate your review and recommendation. Our team is thrilled that you've found Lucky Orange so helpful! We love hearing that getting a front-row seat to your customers’ online interactions has been just what you needed to grow your conversions and business.
Thanks again for your review, and our team is here to help if you need anything! Happy tracking!
Cheers - Emilia from Lucky Orange
Good app and quick help from the support team when I had issues.
Thank you for your review! Our team is always here to help our customers achieve success, both now and in the future. Using Lucky Orange insights to learn more about your website visitors can help create an exceptional online experience. Wishing you continued success—we’re here if you need anything!
Cheers - Emilia from Lucky Orange
Emilia was very helpful and informative. She took the time to help and explain to me the items I had had questions about and she continues to be helpful and provides excellent customer service and support.
Thank you for leaving us a review! We’re thrilled you enjoy our customer support and technology. Helping our users get the most out of their Lucky Orange is a priority because the more you can see what people are doing on your Shopify store, the more you can make improvements that result in more sales and happier customers. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange
really useful, especially the recordings of people on the website
We love to hear that you've found our app useful, especially our session recordings. There’s nothing quite like the feeling of seeing exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it. Thanks for leaving us a review, and don't hesitate to reach out if we can provide any assistance!
Cheers - Emilia from Lucky Orange
This app for Shopify.com has been excellent and insightful! I can see the most visited pages and watch videos of what each one does. Highly recommended
It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Emilia from Lucky Orange