Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
Refine
-
By rating
We LOVE Lucky Orange! A fabulous tool to interact in real time with our customers which minimizes incoming emails to our info account. The heat maps and conversion tools are helpful to track customers and see where they are getting lost/confused. Or to see why they abandon their cart. Overall a fantastic App and we would highly recommend it.
This app has an amazing amount of information and insight into how our customers are navigating our site. Extremely helpful to make our site as beneficial to customers as possible.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Kelsey from Lucky Orange
This app is the very first thing i check out in the morning. Can't do anything without this app. I can easily track all my customers and understand their requirements and update my store accordingly.The recordings i see also assures me that everything is running fine with the store.
Thanks Lucky Orange
Thank YOU, Fab Flea! These are words we love to hear. Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your glowing review, and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Kelsey from Lucky Orange
Literally amazing for fixing the website Ux wise and make it better for user to go through your product and make a purchase.
Thrilled to hear that Lucky Orange was "Literally amazing" at helping you improve your website's user experience. Thank you for the five-star review. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange
It's a really cool app. It makes it easier for me to have an overview over my customers, see where they leave my website and improve it accordingly.
Thrilled to hear how Lucky Orange has made a positive impact across your website! Being able to understand your visitors is invaluable. Thank you for sharing the Lucky Orange love! We’re here if you need anything else.
Cheers - Emilia from Lucky Orange
Lucky Orange is really good. It gives me insights into what's going on my site. Same like a security camera, :) captures every single detail. Am satisfied, I recommend
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store. We’re glad to hear that you’ve been having such a great experience with session recordings, and don't hesitate to reach out with any questions. Happy tracking!
Cheers - Jordan from Lucky Orange
Just started to use the app. It is very easy to install and overall I find this app very insightful. I scheduled one to one with Emilia. She was great at answering all my questions and also provided me with documentations.
Thrilled to hear that you had a great experience on your demo call with Emilia! I'll pass your kind words along. We're here if you need anything else!
Cheers - Bradley from Lucky Orange
Great app, love being to see customer recordings and just starting to play around with the chat feature
Very easy to use, and gives loads of information about how users are interacting with the website. I especially like the video recordings, they really help you work out where people are dropping off :)
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Justin from Lucky Orange
This is a Great app...The chat function increased my sales right from the start.