Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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I wanted to know how customers were using our website and why our visitors were high but our conversion rate was low. Lucky Orange has a really cool feature where you can watch a screen recording of how customers are interacting with your website. It has been so helpful when trying to determine what we need to do to increase our conversions!
Thank you for the five-star review! Using sessions to understand visitor behavior on your site is a great way to discover what to fix to increase your conversion rate. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
this is the best app best app in shopify app. This helps us to read the customers mind by seeing there recordings
Brilliant gives me so many insights to what my visitors do. Thanks, guys.
i use this apps. its really helpful. i found lot of salutations with this apps. thanks a lot to lucky orange team.
Thank you so much for your five-star review! We’re glad that you’ve been able to get so much from Lucky Orange. Understanding visitor behavior to help you make improvements on your store is invaluable. Let me know if there’s anything else I can help you with, and happy tracking!
Cheers - Justin from Lucky Orange
Lucky Orange is great! You get more detailed information than just using Google Analytics, including being able to see your customers navigate around your site. We also love the Live Chat feature which allows us to interact directly with customers while they are browsing the site and help answer any questions they have. We have already gotten several additional sales by helping customers through the Live Chat feature! I would highly recommend Lucky Orange to anyone who wants more information on how their customers shop!
It helped me knowing where the problem is in the product page. i noticed a major part of my audience seeing at shipping and leaving and i choose supplier with less shipping time and replaced with lesser one and it given me results.
It helped me knowing where the problem is in the product page. i noticed a major part of my audience seeing at shipping and leaving and i choose supplier with less shipping time and replaced with lesser one and it given me results.
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website with guesses, you could isolate the issue and fix it. Thanks for your review and don’t hesitate to reach out if you need anything!
Cheers - Bradley from Lucky Orange
this app is THE one you never knew you needed until you have it installed - and then you don't know how you lived without it.
within the first two minutes of using it, and looking at the recordings of my visitors - i could tell where they were confused, what made sense, and what didn't. seeing that was and is invaluable.
you won't regret it - the insights will lead you to a better business.
I ended up REALLY liking this app a lot more than I thought I would. It seems like every time I'm on it there's some new feature I actually have always wanted. I even upgraded and pay for it and I almost NEVER do that!
Wow, we're thrilled you've had such a good experience with Lucky Orange! We always try to listen to what our customers want and add new features to improve our product. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
gostando demais do app,super indico pois ele te da uma visão geral do que os seus clientes estão fazendo dentro do site,muito top
Obrigado - Emilia from Lucky Orange
I've been using the lucky orange app for months. Absolutely love the app and what it does. I had an issue with my previous account and not being able to collect data. I talked with Justin, he helped me figure out the whole issue and get my codes working on my site again. Super fast response time and easy to communicate with. 5/5 all around for the app and customer service!