Reviews (1,391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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We specifically use this application to identify and fix the issues on our store based on the user behavior. It is just a week since we started exploring, plenty of features and I love it. The result is really insane. every eCommerce store should have this application to provide a better shopping experience to customers. According to us it is our essential application. We have tried different apps but this one surpassed our expectation. So far the support is great.
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!
Cheers - Justin from Lucky Orange
I purchased this app for the heat map function, which has proved valuable in making a plan to optimize my customer's journey. Once implemented, I look forward to continuing to use the map to refine that experience. Although I have not yet implemented it, I do plan to selectively use the chat function. In all, the merchant experience with onboarding has been smooth.
Thank you so much for the five-star review! Using live chat as part of a conversion rate optimization strategy can provide invaluable insights into website visitors' behavior. Please reach out if there is anything we can help you with!
Cheers - Bradley from Lucky Orange
This app is so helpful to see where customers click and where they wait / what they looks at and what they bypass. It is really helpful would definitely recommend
Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.
Cheers - Jordan from Lucky Orange
I used this app to watch what my customers are doing. In that sense, i can learn how they interact with my site and overall i am enjoying the experience. It works well as intended
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Thanks for this five-star review! Always here if you need anything from our team!
Cheers - Jordan from Lucky Orange
Lucky Orange is an excellent analytics tool, offering deeper insights than Google Analytics. Their commitment to client support and ethos make it a great choice for businesses seeking a more personalized approach to data analysis and customer engagement.
Thank you for such a glowing review! We’re thrilled you enjoy our customer support and technology. There really is nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. Thank you so much for this great review, and we wish you continued success! Let us know if there’s anything else we can help you with.
Cheers - Jordan from Lucky Orange
Customer service is amazing, cant wait for the new features coming soon. I would use this app on any site that really wants to understand their customers
Being able to understand your customers to make improvements to enhance their experience is extremely rewarding. We can't wait to continue to share with you the latest and greatest Lucky Orange has to offer your business!
Cheers- Justin from Lucky Orange
AH-MAZING! I installed this app about three weeks ago, and it has already helped me to save over $300 in sales (which clearly paid for the $10). The fact that it can record what my customers are doing has helped me understand their problems and allowed me to fix it when they either contact me, or when I see a sale lost. So far by watching the videos, I've changed several things on my site that I didn't even know was an issue because on my screen it always displays fine. In short you will NOT regret spending the small amount of money for this incredible app. Please you get to feel like God watching your customers lives on your site :-)
Looks good, the user recordings are unbelievable and a great help. IT shows exactly what the user is doing on your site.
I really loved this app. A highly recommended and must-have app in your Shopify store. You get to know your customer requirements and you can ask for their needs and chat with them.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. It sounds like chat has been a huge asset to your sales strategy as well! Thanks for this five-star review! Always here if you need anything from our team!
Cheers - Justin from Lucky Orange
I really love this app, watching the customers shop has been extremely helpful. I was paying more for a different app that was just a heat map, you get so much more with Lucky Orange. Customer service is amazing too!