Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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I really like this app, show you exactly what is your customer doing and help you to figure out what to improve in your shop. It is a MUST if you want to improve your shop. Highly recommended!
Nothing feels better than finding ways that make your customer experience better than ever. We love to hear these kind words, and we’re passed it along to our sales and development teams to share the love. We’re always here should you need anything! Thank you for your review and recommendation!
Cheers - Justin from Lucky Orange
So far, I feel that Lucky Orange is a great beginners tool to analyze data (such as heat maps) and improve your shop over time. Lucky Orange is definitely scalable and I am excited to see where it takes my shop.
We're thrilled that you're finding Lucky Orange intuitive to use. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. We look forward to being a part of your business's journey! We're here if you need anything!
Cheers - Bradley from Lucky Orange
Heard about this app from a friend. Its super useful. Youre able to see where people are looking at your site and should be able to determine what works and what doesnt based on where people leave from your website. Then you improve on that area.
We love to hear that getting a front seat to your customers’ online interactions has been able to help you grow your website. We’re always here if you need anything from our team! Thanks for this five-star review! (And thank you to your friend for recommending our app to you!)
Cheers - Justin from Lucky Orange
Really like this app - amazing way to visualise user journeys and optimise as you go. Great support too.
Thank you for the five-star review! We strive to provide all of our customers with a great product and great support. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Need some more time to test, but so far so good. I have a problem with checkouts on my site, I have 73 checkouts in the last 2 days and just 1 sale... hopefully this app will give me the answer
Getting a front row seat to watch how customers engage with your store is invaluable to finding ways to improve your customer experience and conversions. As you continue to explore Lucky Orange, let us know if you have any more questions! Happy tracking!
Cheers - Jordan from Lucky Orange
Very useful features in order to understand customer purchase interests.
Also support is very reactive!
There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you can isolate the issue and fix it by using Lucky Orange to see visitor behavior. Thank you for your review and don’t hesitate to reach out if you need anything!
Cheers - Emilia from Lucky Orange
Great app gives some great insights. I had a question and the support team got right back to me within minutes. Highly recommend!
Thank you for the five-star review! Glad we were able to get your question answered. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
the customer service i had with emilia was the best. she reinvigorated me! lucky orange really is an eye opener and such a great tool to show where you need to improve your website! i love the chat, survey options, and visitors page! So happy to be using lucky orange! what a lifesaver.
Thank you for such kind words! Lucky Orange prides itself in impressing users with our technology and customer service. Visitor behavior makes all the difference. Thank you for choosing Lucky Orange as your preferred tool, and we're here to assist you whenever you need us.
Cheers - Emilia from Lucky Orange
Today is the first day of this app usage, so far i want to thanks the team from core of my heart for this world-class invention and i am 100% confident i will kill my high cart abandoned rate with the help of this app, must try for all Shopify sellers
Cart abandonment is definitely a problem for many e-commerce sites and a challenge Lucky Orange can definitely help you mitigate. We would love to hear back from you once you start to see the real ROI from installing Lucky Orange!
Cheers- Jordan from Lucky Orange
Lucky Orange is an incredible intuitive app that helps you understand (and watch the consumers' on site click behavior.) I took advantage of the onboarding support and really appreciated the quick follow-up email with helpful links to understand how Lucky Orange works with my platform (Shopify.) I love that I can customize the app for the information I need and think Lucky Orange is going to prove to be a game-changer for my business.
These are words that we love to hear! We are so glad that Lucky Orange has been able to play such an integral part of improving your website. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we're here should you need anything!
Cheers - Emilia from Lucky Orange