Lucky Orange Heatmaps & Replay , 1,147 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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Very good and informative
Thank you for your glowing review and recommendation! We’re thrilled that you’ve been able to get so much from Lucky Orange insights. Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We’re here if you have any questions!
Cheers - Justin from Lucky Orange
So far I have been blown away by the advantages of seeing the data provided on the heatmaps and the user page usages; answers so many questions I didn't know I had.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this glowing review and recommendation. We’re here should you need anything else!
Cheers - Emilia from Lucky Orange
love it
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for your review, and we’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Easy setup, 1-click install and you're up and running. Only been collecting data for a couple of days but already identifying and looking into problematic customer segments to increase CRO. Great admin UI, funnels and events work with URLs, GA and Shopify "events", very powerful tools if you have any experience with CRO!
Wow! It sounds like you’ve been able to dive right into the insights and find ways to improve your website. We love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website and drive changes that have helped grow your business. Thank you for sharing that Lucky Orange love, and please don’t hesitate to reach out if we can be of service in any way! Happy tracking!
Cheers - Emilia from Lucky Orange
Super helpful and efficient. To the point, and solution offered promptly. Very impressed.
Thank you so much for this glowing review! There’s really nothing like seeing exactly what people are experiencing to help you make improvements that drive more sales and happier customers. We’re thrilled to be part of your journey and wish you continued success.
Cheers - Emilia from Lucky Orange
I found out about the quality and work of the Luck Orange app through my research and added it to my store. However, I had a small loading problem due to my lack of technical knowledge about the subject. I was very happy that Emilia from the Lucky Orange app team took care of my issue and treated me and my issue as if it were her own, despite my lack of knowledge. The support and guidance of the technical team, along with the application's own ability, give users the confidence that they are not alone. You can use this application without any hesitation and feel the power of the team. Thank you, Luck Orange, and thank you, Emilia.
Those are words we love to hear! Helping our users get the most out of their Lucky Orange is a priority because the more you can see what people are doing on your Shopify store, the more you can make improvements that result in more sales and happier customers. Plus nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!
Cheers - Emilia from Lucky Orange
Great tool for tracking user behaviour, super fast and intuitive, thank you @Lucky Orange
Thank you, @Zenydra! We appreciate your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Emilia from Lucky Orange
What drew me to the app was the heat map technology but I quickly fell in love with all the other tools like surveys, announcements, and events. I definitely recommend this app if you're trying to figure out what does and doesn't work in your e-commerce site.
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange
Really quick help, even if the chat is closed. Thank you Justin!
Thank you for such kind words! We strive to provide all of our customers with a great product and great support. Thank you again for sharing the Lucky Orange love, and we’re here if you have any questions!
Cheers - Justin from Lucky Orange
Have been using for a few months. It's a great app to use to track customers' shopping behaviors and identify places to improve on my website. Plus excellent customer support team that answers my question and concerns very promptly. Still learning how to use more of the features that can potentially help me save big bucks!
Thank you so much for sharing the Lucky Orange love! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this review! Always here if you need anything from our team.
Cheers - Emilia from Lucky Orange