Reviews (1,183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time data and insights into visitor behavior and site performance. They find it easy to set up and use, and credit it with improving their websites and increasing conversion rates. The customer support is praised for its responsiveness and dedication. The real-time chat and survey features are highlighted for enhancing engagement with visitors and understanding their needs better. It's recommended for those aiming to boost their website's user experience and conversion rates.
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Great app. Highly recommend it. It really helped us find where we were losing customers on our site.
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. Visitor behavior really makes all the difference! Thank you for this five-star review, and we’re here should you need anything else!
Cheers - Jordan from Lucky Orange
Only just installed it today but immediately saw my visitors don't actually see product reviews I'd imported with another app. They appear fine for me, on different devices and in incognito mode. Of course they all closed the page at that point, so all the advertising money has been going down the drain. Plus my chat option (also another app) was actually not there for visitors - again, it's visible to me. For that alone this app is gold!
We strive to make all of our customers walk away saying, “this app is gold!” It’s the best part of our day getting to work with great businesses like yours, and we love to hear how Lucky Orange has made it possible for you to spot these issues before they cost you more advertising dollars or even conversions. Don’t hesitate to reach out should we be able to assist you further. Happy tracking!
Cheers - Jordan from Lucky Orange
Man that's some next level creepness. I actually felt weird spying on my site's visitors, but it's incredibly well made and gives you all the info you could possibly imagine to get from an app. The only thing you could do to equal the level of detail this app provides is to stand behind the person visiting your site.. Enough said
I have only just integrated our website with Lucky Orange and being able to have a 1-on-1 training call with Justin to walk me through the platform and best practices have allowed us to understand how to really unlock the power of Lucky Orange and create a tailored experience for our customers
We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Plus it’s always great to connect with our customers. :-) Thank you for your review and sharing the Lucky Orange love. Don’t hesitate to reach out if you need anything!
Cheers - Justin from Lucky Orange
Extremely useful. Without it, I would never have noticed an error in the URL of one of my Facebook ads.
WOW! We love to hear that Lucky Orange has been so helpful in growing your store, and it’s great to see that it helped you identify an error before it could cost you in lost leads from your Facebook campaign. Thanks for your review and let me know if there’s anything else I can do for you!
Cheers - Kelsey from Lucky Orange
Impressive app. The recordings are smooth and accurate. Fast and friendly support. They also have a nice live chat feature.
Those are words we love to hear! Nothing feels better than finding ways that make your customer experience better than ever. We’re passed your review along to our sales and development teams to share the love. Thank you for your five-star review, and we’re always here should you need anything!
Cheers - Kelsey from Lucky Orange
Great app and highly useful for our website.
Very useful and insightful app. Did the trial but I'm unable to do in monthly at the moment but will definitely use in the future :)
Lucky Orange provides a wide breadth of data and insights to understand how customers are interacting with our website. The heat maps are great and easy to comprehend. They also have many other tools that were a welcome value add! Super easy set up and customer service has been great.
Thank you for your kind words and recommendation! We love to impress our customers with our technology and support. Seeing exactly what your visitors and customers do and experience on your website through session recordings can make all the difference in improving your website and growing your business. Thanks again for your review! We wish you continued success, and don't hesitate to reach out should we be able to help you in any way!
Cheers - Emilia from Lucky Orange
A lot of great tools to help with insight. Well supported and intuitive to get up and running. Customer support is very helpful!
Thrilled to hear that your gaining insight into your visitor behavior with Lucky Orange. Thank you for the five-star review and kind words. Please don't hesitate to reach out if there's anything else we can help you with!
Cheers - Bradley from Lucky Orange