Reviews (1,363)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.

August 24, 2020

This is the best app to improve your conversion rate. You can track and know what your customers are looking from your store. Great app.

Tumbury
India
About 2 months using the app
Lucky Orange LLC replied August 26, 2020

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and recommendation! I’m here if you have any questions.

Cheers - Justin from Lucky Orange

June 25, 2019

I just installed app, needed support and jason was very helpful. So far app is great, probably will update review after several weeks of experience

Preferred Bags
United States
About 2 months using the app
February 5, 2021

this app is the best it tells you where your shop needs help in and it haves many good tools that are helpful!!! and their customer's services are the best

make cycling easier
Ireland
About 2 months using the app
Lucky Orange LLC replied February 10, 2021

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear that Lucky Orange insights gave you that front row experience to show you how visitors use your website. Thank you for your kind words, and please don’t hesitate to reach out if we can be of service in any way!

Cheers - Kelsey from Lucky Orange

September 27, 2022

This is a good reporting app I highly recommend. Customers Support is Great they help me though adding another Store to this App

trulynecklaces
United States
About 2 months using the app
Lucky Orange LLC replied September 28, 2022

Thank you for the five-star review! I'll pass your kind words along to the team! Please don't hesitate to reach out if there's anything else we can help you out with!

Cheers - Bradley from Lucky Orange

October 15, 2018

I started to use this app and it gives one most valuable information about what customers do while they visit your website, recommended it

ScoResse
United Kingdom
About 2 months using the app
July 10, 2016

Awesome App! Its not cheap if you run alot of traffic to your store but its free to try : )

Pix Gifts
United States
About 2 months using the app
August 24, 2020

One of the must have apps for your shopify store. It lets you serve your customer better by understanding their need. A recommended app to have.

Gallonmart
United States
About 2 months using the app
Lucky Orange LLC replied August 26, 2020

Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. We appreciate your review and recommendation! I’m here if you have any questions.

Cheers - Justin from Lucky Orange

May 7, 2020

This app has been great in allowing us to analyze customer behaviour in our website that has led us to a higher ROI. The app is easy to use and very intuitive.

PurifyMist
United States
About 2 months using the app
Lucky Orange LLC replied May 7, 2020

These are words we love to hear! Being able to see firsthand how customers spend time on your website can make a huge difference for your website and business. We appreciate your review, and I’m here if you have any questions!

Cheers - Kelsey from Lucky Orange

October 19, 2023

Very happy with Lucky Orange and well worth the subscription. Fascinating to study user behaviour in order the maximise conversions. Favourite feature is the comprehensive filter functions. You can cut and slice data to drill down to the specific visitors you want to study. Very slick interface and a joy to use.

Better Home Living
United Kingdom
About 2 months using the app
Lucky Orange LLC replied October 20, 2023

Thank you so much for your kind review! We're thrilled to hear that you are happy with Lucky Orange and find it valuable for studying user behavior. We greatly appreciate your feedback and are glad to hear that you enjoy our filters and UI. Visitor behavior truly does make all the difference, especially when you can control how high level or granular you get. Thanks again for your review, and we're here should you need anything. Happy tracking!

Cheers - Jordan from Lucky Orange

Edited January 9, 2019

This app is simple to use and seems to be working just fine. Gives you a unique perspective as to what visitors do when they visit your site. Helps you identify friction points. I used it during a free trial period almost a year ago when my site launched and it helped me identify some issues that once i fixed, subsequently lead to my first sale.

Fitness Junkies
United States
About 2 months using the app