Reviews (1,391)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.

December 29, 2020

I started to use the app to understand better what is working in my shop and what is not. I already discovered some things which I could improve. I will try more and see how it can improve my business.

POLARSTY
Germany
About 1 month using the app
Lucky Orange LLC replied January 4, 2021

Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. Thank you for your review. We’re here if you have any questions. Happy tracking!

Cheers - Justin from Lucky Orange

April 17, 2023

Great app, I use it on multiple sites. It helps a lot with understanding interactions and finding out what to improve.

Zenchant Burners
Hungary
About 1 month using the app
Lucky Orange LLC replied April 18, 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Bradley from Lucky Orange

January 15, 2018

This app is amazing. It's like having unlimited usability tests with real humans.. For $10/month. The insights are very revealing, the software is pretty easy to use, and the setup is a cinch. Fantastic app, definitely helps to increase conversions and is a no-brainer, give it a try for at least a few weeks and you will learn a lot. Great app!

Survivor Man
Australia
About 1 month using the app
February 4, 2016

I have installed this app a few days ago. I am now getting insights as to where customers are confused on the site. I have already noticed a few things that I need to change in order to keep customers happy. I would recommend this app to every webstore out there.

Valley Wedding Supplies
Canada
About 1 month using the app
December 28, 2023

わかりやすい

Sodachi歯科
Japan
2 days using the app
Lucky Orange LLC replied January 3, 2024

ありがとう! - Emilia from Lucky Orange

January 26, 2020

I found this app thanks to shopify accademy lessons and ... it's amazing. It totally deserves 5 stars

MADAMIGELLA
Italy
About 1 month using the app
Lucky Orange LLC replied January 27, 2020

We are glad you found us in the Shopify Academy, it has so many great resources to help your business grow. Appreciate the 5-star review, we love to hear when our customers are having an exceptional experience with Lucky Orange!

Cheers- Jordan from Lucky Orange

August 15, 2018

F*ckinh awesome app. Love it so muchhh!

Tanabracelet
United States
About 1 month using the app
October 16, 2023

Emilia was really helpful with integration!

ZenNest
Germany
About 1 month using the app
Lucky Orange LLC replied October 19, 2023

Thank you so much for your kind review! It was a pleasure assisting you with the integration process. I'm glad I could be of help. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for your review, and happy tracking!

Cheers - Emilia from Lucky Orange

December 30, 2020

Lucky Orange is absolutely amazing! I fell in love with the app the day I installed it. It helps me in so many different ways like showing me if a customer has a problem navigating through my store or shows me exactly when the customers stop reading and click off. It helps me better optimize my store, which in turn increases my conversion rate.

Baytruth
United States
About 1 month using the app
Lucky Orange LLC replied January 4, 2021

We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your Shopify store. We are thrilled to be part of your business and are looking forward to continuing to work with you. Don’t hesitate to reach out should I or my team be able to assist you in any way!

Cheers - Kelsey

September 2, 2020

Although this app has no way of measuring ROI, its amazing for optimizing any website. You can see where visitors click, what they look for, and where the log off. Very useful in deciding where to make changes on the website. Even gives you the option to contact live customers. This could definitely help on closing sales when first starting off if you have time. Best heat map app I have tried.

Posturr
United States
About 1 month using the app
Lucky Orange LLC replied September 10, 2020

For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!

Cheers - Justin from Lucky Orange