Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.

November 3, 2018

This app is extremely good. I was looking for a heatmap sort of app and I came across Lucky Orange and I'm so glad I did. I'm still using the free trial version but I'll definitely continue my plan. Using this app I understood why my visitors aren't converting.

Covert Apparel
United States
5 days using the app
March 16, 2023

As soon as I subscribed, I was contacted by their support via Zoom, for an easy onboarding process. It was a nice zoom talk.

DidiDesk
United States
4 days using the app
Lucky Orange LLC replied March 17, 2023

Thank you for the five-star review! So glad you enjoyed our demo call. Please don't hesitate to reach out if there's anything else we can help you with. Happy tracking!

Cheers - Bradley from Lucky Orange

July 16, 2021

This app gives valuable insights into what visitors are doing on your store and where there's roadblocks and friction. The UI is super easy to use and the support is great. Recommended.

Bar Stool Gems
Canada
4 days using the app
Lucky Orange LLC replied July 16, 2021

Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!

Cheers - Justin from Lucky Orange

January 15, 2020

Have been playing around with the app, It's great to review where drop offs are and to analyse whats going through your customers mind! would highly recommend it

Stress Free Paws
New Zealand
4 days using the app
Lucky Orange LLC replied January 15, 2020

Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with website. Don't hesitate to reach out with any questions once you have had a chance to explore more of what Lucky Orange has to offer.

Cheers- Kelsey from Lucky Orange

Edited February 22, 2023

Love the app experience. Quite easy to understand and use and provides all that I added it for - session recording and heatmaps; in a simple yet detailed way. The customer support is quite well versed and helpful as well.

Mianzi
India
4 days using the app
Lucky Orange LLC replied February 23, 2023

Thank you for the five-star review! Thrilled to hear that you have had a great experience with our product and with our support team. Please don't hesitate to reach out if there's anything else we can help you with.

Cheers - Bradley from Lucky Orange

March 25, 2018

PERFECT ITS REALLY LIT!!!! BJKKGIUGIUGIUGIUGIUGIUGIUGIUIUGIGIGIU (EXTRA CHARACTERS)

Neatsy
United States
4 days using the app
April 24, 2020

THIS TH MAIN APP USED TO MODERATE MY STORE
YES I AM STARTER I USED IT NOW ON FREE PALN
I REALLY THINKING ABUR UPGRADE MY PLAN

cutemom
United Arab Emirates
4 days using the app
Lucky Orange LLC replied April 27, 2020

Great to hear that Lucky Orange has helped you moderate your store! It’s an honor to be the main app you use. Let us know if there’s anything we can do to assist you further. Thank you for this review and happy tracking!

Cheers - Jordan from Lucky Orange.

February 21, 2019

This app is soo great! You can see what your customers are doing on your pages. I needed the support and they helped me out fantastic!

iCare4Babys
Switzerland
3 days using the app
May 5, 2023

Great app, super clear and useful. Great communication with their customer service. I would definitely recommend it.

Portofino Dry Gin
Italy
3 days using the app
Lucky Orange LLC replied May 11, 2023

We're thrilled to hear that you found our app clear and useful. Thank you for your review and recommendation! Our customer service team is always here to assist you.

Cheers - Emilia from Lucky Orange

October 14, 2022

Great early experience with the app - Justin walked me through all the features to get started and even extended my trial so I could see for myself how valuable Lucky Orange can be!

kitchpaps
United States
3 days using the app
Lucky Orange LLC replied October 19, 2022

Thank you so much for the five-star review! Using our features to understand visitor behavior on your site can significantly impact your conversion rate. Please don't hesitate to reach out if there's anything else we can help you out with!

Cheers - Bradley from Lucky Orange