Reviews (1,391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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It is one of the best applications that I have on my website currently installed, so I can know why some of my clients do not buy and also be able to talk to them in real time, 10/10
Thank you for your glowing review and recommendation! We’re thrilled that you’ve been able to get so much from Lucky Orange insights. Diving into visitor behavior to identify ways to improve your Shopify store is invaluable to growing your business. We’re here if you have any questions!
Cheers - Jordan from Lucky Orange
I like this app because this is the actual future of Ecommerce, You can follow your customer every time when he enter store, like a physical store and ask what he wants.
we can also monitor customer activity and correct bugs
I did not enjoy as sometimes when visitor comes and their recoding show after 5 minute
Thank you so much for your review! We love to hear Lucky Orange described as “the actual future of Ecommerce.” Nothing feels better than finding ways to make your customer experience better than ever. We would like to talk to you more about the recording delay - please send us an email at support@luckyorange.com at your earliest convenience. We look forward to connect with you soon!
Cheers - Justin from Lucky Orange
I really like the 'live notifications, the main reason for getting the app. So far so good but when using the 'watch' feature, sometimes it cuts off halfway though and says 'something changed'
I"m getting lots of adds to carts but not a lot of sales and I am using the app to try to see what the issue is!
But I like the app, its well worth trialling it to see if its for you
other than than, I like the live notifications
Thank your for taking the time to leave us a review! Also, we appreciate your feedback and have shared it with our team. We're here to help you uncover those conversion barriers. Don't hesitate to reach out for assistance!
Cheers - Emilia from Lucky Orange
Is the app I use the most. I had problems in the beginning and I had Bradley in customer support help me quickly and efficiently. Great app, great service, and great price...must get
Sam
Great app so far. Amazing value for such a simple setup. Mostly using it for monitoring visitor sessions so far, but several other features I plan to take advantage of soon.
Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. I’m here if you have any questions! Thanks for spreading the Lucky Orange love.
Cheers - Kelsey from Lucky Orange
I used to see and monitor the website visitor and its work very good, but if the starter store has more days for trial will be better
Nothing feels better than finding ways that make your customer experience better than ever. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and feedback, and happy tracking!
Cheers - Jordan D. from Lucky Orange
This app worked perfectly right out of the box. I didn’t have to do any set-up; it was immediately clear how to do things. I use it for the customer screen recordings: seeing how customers navigate through your store provides excellent UX feedback. Well worth the small monthly fee. Good support as well.
this is the best app to see whats going on in your store what your customers are doing so you know what you can make better in order to increase conversions
We strive to make sure all of our customers walk away saying, “This is the best app!” Love to hear how you’ve been able to use Lucky Orange to make such an impact on your website and conversion rate. It's the best part of our day getting to work with great businesses like you, and we wish you nothing but the best! Let me know if there’s anything I can do to assist you further.
Cheers - Justin from Lucky Orange
One a first attempt at looking at the app, I didn't quite know how to navigate this app. Within five minutes of speaking with customer service, I had a good knowledge of the app and am excited to see how this app will help me understand how customers are using our site.
Incredible customer service.
they are great, helpful and I could understand customers behavior more easly with this app.
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