Lucky Orange Heatmaps & Replay , 1,149 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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I've used many apps, but Lucky Orange is hands down the most useful one on the market. It provides you so much important information you otherwise would not have. 100% recommend to any shop owner.
If you haven't heard of Lucky Orange or used it before you have no idea what you are missing out on. Forget all the extra bells and whistles they give you (which are amazing) the core process here is watching video recordings of what exactly your customers did on your website.
What did the customer type? What pages did they go to? Where did they pause? Where did they get confused? Why is there an unknown bug on a certain page you never noticed before that is the sole reason people are not converting?
These questions are all answered and more.
Imagine the first time someone told you about "screen sharing" and that you can share your screen with someone, it was mind blowing.
Well install Lucky Orange, listen for the doorbell sound when your visitors come, watch them live on your website, or go into the recordings and watch ANY visitor and exactly what happened on your website.
I promise you to be mind blown again and get addicted to it.
It's bringing the "security camera" + seemingly impossible analytics to your online store.
Lucky Orange simply rocked the whole app industry with this one.
Any store that wants to survive should front the $10 for this app, the data is simply too important to not have, it's invaluable.
Very useful for seeing how users use
Oh man, the insight you gain from this app is crazy!
Really great for finding out exactly what your visitors are doing on your website! Amazing information!
Amazing tool for optimizing your site. See where customers are struggling to improve user flow!
I LOVE this app. It has been so helpful in finding out where are customers are coming from, and what pages they leave from. I love the live recordings and being able to initiate chat with customers. I'm hoping it will help with our first sale soon. I also really appreciate the daily email updates and seeing how my shop is performing day over day.
This app provides tremendous value. I don't know how you can operate a Shopify store without it. We use it all the time to see exactly what customers are doing and make changes to the site accordingly.
How amazing is it to view your visitors interact with your store? How incredible is it to make adjustments based on their visiting/shopping behaviour!? Super recommended App! This app is a MUST! Thank you! https://www.veganstraws.com
Truly an amazing app that will provide you with very useful feedback, super interesting to know how your visitors interact with your website and also have the ability to even chat with them! If you need an app that will deep dive your store to help you grow, this is the way to go! Look no further! https://www.ihaveasecretadmirer.com