Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website performance and user experience through real-time data and detailed reports. The heatmap feature is particularly appreciated for its visual display of visitor interactions. The app also offers session recordings and live chat, enabling direct customer engagement. Merchants value the free plan, easy installation, and responsive customer support. Its robust analytics and visualizations are instrumental in optimizing websites to meet customer needs.

August 27, 2018

This is actually such a useful and insightful app! No matter what stage of business you are at you will learn and benefit from analyzing your customers activities. 7 day free trial is worth testing it out, you can gain a lot of data from those 7 days at the very least! Great job Lucky Orange, I'm impressed :)

Boltrick
Canada
September 2, 2019

This app is excellent and quite addictive :D Love how I was able to identify issues with my site that I hadn't noticed myself by checking the recordings!

Erylan
Ireland
Lucky Orange LLC replied September 3, 2019

"Excellent" and "quite addictive" are two words we love hearing from our customers! Our dynamic heatmaps are also a great way to identify engagement on your website, we use them all the time ourselves.

Cheers- Jordan from Lucky Orange

December 9, 2019

Great app so far! Really helping in understanding our customers behaviour on our store at nextgenpodz.com

NextGen Podz
Canada
Lucky Orange LLC replied December 9, 2019

Discovering how your customers are interacting on your website can really make a difference in your ability to increase conversions. Love hearing from our customers on their experiences!

Cheers- Justin from Lucky Orange

February 15, 2024

Binestta
United Kingdom
27 days using the app
Lucky Orange LLC replied February 19, 2024

Thanks for leaving us a rating! We're thrilled that Lucky Orange has earned this five-star rating. Happy tracking, and we're here if you need anything!

Cheers - Jordan from Lucky Orange

February 21, 2024

The Toy Cove
Canada
17 days using the app
Lucky Orange LLC replied February 23, 2024

Thanks for leaving us a rating! We hope this means you've been able to use visitor behavior to spot ways to improve your website, customer experience and conversion rate. We're here should you need anything!

Cheers - Justin from Lucky Orange

March 26, 2024

HauseCraft
United States
4 days using the app
Lucky Orange LLC replied March 30, 2024

Thanks for your rating! We're glad that you've earned your five stars. We're always here to help if you need anything!

Cheers - Justin from Lucky Orange

January 16, 2024

Aussie Choice Supplies
Australia
14 days using the app
Lucky Orange LLC replied January 17, 2024

Thanks for leaving us a rating! Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Let us know if you need anything!

Cheers - Bradley from Lucky Orange

January 8, 2024

THE MINIMAL GOODS
India
1 day using the app
Lucky Orange LLC replied January 9, 2024

Thanks for leaving us a rating! We are glad you've enjoyed using Lucky Orange. It's amazing what visitor behavior can do to improve your Shopify store! Happy tracking, and we're here should you need anything!

Cheers - Bradley from Lucky Orange

November 18, 2023

BoutiqueLove
Germany
8 days using the app
Lucky Orange LLC replied November 20, 2023

Thank you for leaving us a rating! We're glad we could earn five stars! We're here if you need anything!

Cheers - Bradley from Lucky Orange

November 14, 2023

Sylt Sneaker
Germany
5 days using the app
Lucky Orange LLC replied November 17, 2023

Thank you for taking the time to rate our app! I take it that we've been able to impress you with new insights from visitor behavior. It's amazing what it can do to help you grow your Shopify store. Thanks again, and we're here if you need anything!

Cheers - Emilia from Lucky Orange