Reviews (1,363)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive features like real-time visitor recordings, heatmaps, and customer journey tracking, which are crucial for website optimization and enhancing customer engagement. They appreciate the user-friendly interface, easy installation, and the app's efficiency in boosting conversions and sales without slowing down the website. The customer support is also noted for being responsive and helpful.
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This app is amazing. It's like having unlimited usability tests with real humans.. For $10/month. The insights are very revealing, the software is pretty easy to use, and the setup is a cinch. Fantastic app, definitely helps to increase conversions and is a no-brainer, give it a try for at least a few weeks and you will learn a lot. Great app!
I have installed this app a few days ago. I am now getting insights as to where customers are confused on the site. I have already noticed a few things that I need to change in order to keep customers happy. I would recommend this app to every webstore out there.
I found this app thanks to shopify accademy lessons and ... it's amazing. It totally deserves 5 stars
We are glad you found us in the Shopify Academy, it has so many great resources to help your business grow. Appreciate the 5-star review, we love to hear when our customers are having an exceptional experience with Lucky Orange!
Cheers- Jordan from Lucky Orange
Emilia was really helpful with integration!
Thank you so much for your kind review! It was a pleasure assisting you with the integration process. I'm glad I could be of help. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for your review, and happy tracking!
Cheers - Emilia from Lucky Orange
F*ckinh awesome app. Love it so muchhh!
Lucky Orange is absolutely amazing! I fell in love with the app the day I installed it. It helps me in so many different ways like showing me if a customer has a problem navigating through my store or shows me exactly when the customers stop reading and click off. It helps me better optimize my store, which in turn increases my conversion rate.
We’re thrilled that you’ve been able to get so much from Lucky Orange insights! When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your Shopify store. We are thrilled to be part of your business and are looking forward to continuing to work with you. Don’t hesitate to reach out should I or my team be able to assist you in any way!
Cheers - Kelsey
Although this app has no way of measuring ROI, its amazing for optimizing any website. You can see where visitors click, what they look for, and where the log off. Very useful in deciding where to make changes on the website. Even gives you the option to contact live customers. This could definitely help on closing sales when first starting off if you have time. Best heat map app I have tried.
For all the visual learners out there, Lucky Orange is a great solution to bring your most important website analytics together in a consumable way. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review, and happy tracking!
Cheers - Justin from Lucky Orange
I used this app to track what my visitors were doing before checkout. It is a good tool to see what is causing potential customers to bounce from the page. Thanks for making the app user friendly
Nothing feels better than finding ways that make your customer experience better than ever. Thank you for such a glowing review! We’ve passed it along to our sales and development teams to share the love. We’re always here should you need anything!
Cheers - Jordan from Lucky Orange
My Opinion This is Just One Of The Most App You Should Have. Even Tho I'm still figuring out how to use it right but I'm so happy to know there is such app like this and you can monitor your website and know every detail what needs to be done and improve your web. I find it very very useful and worth every penny Thank you.
I can't see the web page in the background of my account, when I click "Analytics" the code is displayed. Until now you have not replied to me and told me the solution.
We appreciate your feedback and apologize for your experience. As I mentioned in our email exchange, our development team is working on a fix for your issue. They’re actively investigating it and will be in touch with updates.
Thank you for your patience as our team works to fix your issue. In the meantime, if you need anything else, don’t hesitate to respond to the last email with any other questions or concerns you may have.
Best Regards - Bradley from Lucky Orange