Reviews (781)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance eCommerce sites through heatmaps, session recordings, and Checkout Analytics, noting improvements in sales and reduced cart abandonment. The app features intuitive dashboards, easy setup, and tools like Surveys and funnels for direct customer insights. Its seamless integration and user-friendly interface are praised, along with a responsive and knowledgeable support team.
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We’ve been using Lucky Orange for a while now, and the insights it provides are incredibly valuable. But what truly sets it apart is the amazing support team, especially Bradly, who went above and beyond to help us upgrade to the new version seamlessly.
Bradly was not only knowledgeable, but also extremely patient and responsive. He walked us through every step, answered all our questions, and made sure everything was optimized perfectly. The new version is even more intuitive, with enhanced features that are already making a big difference in how we understand user behavior.
If you’re on the fence, don’t hesitate. Between the app’s capabilities and the world-class support, Lucky Orange is a must-have for any serious eCommerce store.
Highly recommended!
Thank you for your review! We are so glad we were able to resolve your issues and get you set up for success. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Bradley from Lucky Orange
We had a great onboarding call with Justin from Lucky Orange. He was incredibly helpful and clear in explaining how the platform works. He took the time to walk us through the key features and made sure we understood how to get the most out of the tool. Really appreciated his expertise and he had no problems answering any of my questions!
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange
Justin, the Lucky Orange rep, was very knowledgeable and thoroughly helped me review the latest updates and shared some great tips and best practices so that I could make the most out of the app. Being a Shopify Plus member I learned that we have even more features available to us, which is a huge bonus!
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange
Jordan gave a fantastic, friendly, and incredibly educational presentation on Lucky Orange today for our SurgiMac Shopify store. He made the platform's powerful features, like the Cart Value Overview and pre-built funnels, easy to understand and showed us exactly how they can benefit us. We're excited to dive in and utilize Lucky Orange!
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Jordan from Lucky Orange
I've been using Lucky Orange for a couple of weeks and I love it! Right away I started getting insights by watching recordings of user activity on the site and I can see the changes I'll make from that data being really beneficial to my stores conversion. Can't wait to dive in more and see the rest of the functionality!
Thank you for your review! We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
I'm yet to have an official onboarding call where I can understand the full benefits of lucky orange. but already through my minimal understanding I have been able to understand how people are navigating through my website and at what point they are likely to leave before checking out. I'm excited to keep using lucky orange. It's like a crystal ball into what's working for customers and what's not so you can make improvements and track results.
Thank you for your review! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. As for the onboarding call, please reach out to support@luckyorange.com and we can easily get that set up for you! Thanks again for your review, and don't hesitate to reach out with any questions.
Cheers - Jordan from Lucky Orange
Lucky Orange has completely transformed how I understand visitor behavior on my website. The live session recordings, heatmaps, and real-time analytics are incredibly insightful. I can actually see where customers drop off or get confused, which has helped me make quick and effective changes to boost conversions.
The dashboard is intuitive and the setup was super simple. As a small business owner, it's one of the best tools I’ve invested in. Highly recommended for anyone serious about optimizing their site!
We're thrilled to hear how Lucky Orange has made a positive impact across your website! Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
I previewed the app on my own and found it to be helpful.
When I got the overview from Justin. Then things really clicked and be way clearer as to how insightful Lucky Orange is.
It provides great context for what actions we need to take to ensure we're providing the best shopping experience for our customers.
Thank you for your review! Our team loves to help our customers get as much as they can from Lucky Orange, and our 15-minute call is a great way to accomplish it. Again, we appreciate your review, and we're here should you need anything else!
Cheers - Justin from Lucky Orange
Lucky Orange has been a essential addition to my suite of apps on Shopify and gives excellent insight into customer preferences, behaviors and a clear winners. I look at it everyday to help pinpoint areas of improvement. The technology is amazing!
In additon, the very helpful onboarding call was an unexpected and wonderful experience that helped learn the power of this app.
Lucky Orange is a must for all sellers!
These are words we love to hear! We’re so happy that we’ve been able to impress you with our technology, onboarding and customer support and are thrilled to be part of your journey. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange
This app was really quick to get integrated to my site, before having the app I used have an idea what customers liked, but after getting this app I was able to see certain products / styles of products that people did not click into much. Heat map also gave good indication on what pages I should focus on improving.
Thank you for your review! Being able to see what visitors do and experience on your Shopify Store can make all of the difference in improving the customer experience and your conversions. Thanks again for your review, and don't hesitate to reach out with any questions!
Cheers - Justin from Lucky Orange