Lucky Orange Heatmaps & Replay

Name: Lucky Orange Heatmaps & Replay
Brand: Lucky Orange LLC
Rating: 4.7 (1412 reviews)

Pricing: Free plan available
Rating: 4.7 (1,412)
Developer: Lucky Orange LLC

Get visual analytics on what customers purchase, products they add to cart and checkout abandonment

Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.

Recordings & Heatmaps - see what people find most interesting (and not)
Surveys - why guess what your customers want when you can ask them yourself?
Conversion Funnels - we pre-built them for you so you can see drop off fast
Discovery - helps you answer pressing questions about your website visitors
Checkout Analytics - View events for what people do on your checkout page

Highlights: Popular with businesses in United States

Languages

English, German, Italian, French, and Spanish

Works with

Checkout, HubSpot, Google Analytics, Zapier, Optimizely

Pricing

Free

100 sessions/month
30 day data storage

Launch

$19 / month

or $182.40/year and save 20%

500 sessions/month
30 day data storage

Build

$39 / month

or $374.40/year and save 20%

5,000 sessions/month
60 day data storage

Grow

$89 / month

or $854.40/year and save 20%

15,000 sessions/month
60 day data storage

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,412)

Overall rating

4.7

Counts per rating level

86% of ratings are 5 stars
1.2K
6% of ratings are 4 stars
84
2% of ratings are 3 stars
27
1% of ratings are 2 stars
18
5% of ratings are 1 stars
68

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its ability to enhance website functionality and increase conversions through features like real-time visitor tracking, heatmaps, session recordings, and form analytics. They value the additional tools such as pop-up announcements and surveys. The app is praised for its seamless Shopify integration and minimal impact on site speed, with a customer service team noted for their responsive and effective support.

December 10, 2024

This app is highly useful, and there aren’t many alternatives available. However, the pricing is slightly on the higher side. Hopefully, they’ll introduce more flexible pricing options in the future.

Selfup Boston

United States

Over 2 years using the app

Lucky Orange LLC replied December 13, 2024

Thank you for your review and feedback. Seeing what your customers experience in real time can provide you with the insights you need to address their needs quickly and prevent any barriers to conversion. Additionally, we appreciate the budget constraints that come with running a small business, which is why we offer a free plan and a plan tailored specifically for Shopify merchants who are just starting out with their online stores. I would be more than happy to help you find a plan that best fits your budget and traffic needs and gather your feedback about flexible pricing. Simply reply to my last email to connect. Thanks again, and our team is here to support you if you need anything!

Cheers - Emilia from Lucky Orange

December 3, 2024

I am still testing the app but so far it seems great, super intintuative with great features for gather important data that would be difficult to gather otherwise. The team is very helpful as well :)

Store Supplies

United States

7 months using the app

Lucky Orange LLC replied December 6, 2024

Those are words we love to hear! Nothing feels better than finding ways to make your customer experience better than ever. As you continue to dive into Lucky Orange, please let us know if we can help in any way! Happy tracking!

Cheers - Emilia from Lucky Orange

November 25, 2024

Lucky Orange is an essential tool for any business. I had an incredibly productive meeting with Jordan, who guided me through the setup process and provided invaluable support. this platform is a game-changer and I believe every business can benefit from using it

Serenify Spot

United States

7 months using the app

Lucky Orange LLC replied December 2, 2024

Thank you for your review and recommendation! We love that we've earned the distinction of being an essential tool for your business as well as for other businesses! I'm glad you found our call helpful; we strive to ensure our users get the most out of the 20+ features available through Lucky Orange. Thanks again, and don't hesitate to reach out if you need anything!

Cheers - Jordan from Lucky Orange