Lucky Orange Heatmaps & Replay
- Pricing
-
Free plan available
- Highlights
- Popular with businesses in United States
- Rating
- 4.7 (1,292)
- Developer
- Lucky Orange LLC
Featured images gallery
Get visual analytics on what customers purchase, products they add to cart and checkout abandonment
Get more conversions and sales on your store by seeing what visitors ACTUALLY do. With the click of a button , you can view Session Recordings and live visitors on your site to uncover sources of cart abandonment and lost sales. Heatmaps show you what shoppers find most interesting on your site. Our pre-built Conversion Funnels show you where most visitors drop out of the purchase journey. Also we offer a variety of preloaded checkout events that are pivotal in understanding customer behavior.
- Recordings & Heatmaps - see what people find most interesting (and not)
- Surveys - why guess what your customers want when you can ask them yourself?
- Conversion Funnels - we pre-built them for you so you can see drop off fast
- Discovery - helps you answer pressing questions about your website visitors
- Checkout Analytics - View events for what people do on your checkout page
- Highlights
- Popular with businesses in United States
Languages
English, German, Italian, French, and Spanish
Works with
Checkout, HubSpot, Google Analytics, Zapier, OptimizelyCategories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Free
Free
- 100 sessions/month
- 30 day data storage
Launch
$19 / month
or $182.40/year and save 20%
- 500 sessions/month
- 30 day data storage
Build
$39 / month
or $374.40/year and save 20%
- 5,000 sessions/month
- 60 day data storage
Grow
$79 / month
or $758.40/year and save 20%
- 15,000 sessions/month
- 60 day data storage
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,292)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its user-friendly interface and effective customer support. Key features like heatmaps, session recordings, and real-time analytics are praised for providing deep insights into customer behavior, aiding in website optimization and boosting conversions. The addition of AI capabilities and comprehensive analytics further enhance site performance analysis. Merchants also appreciate the easy installation and features like live chat, which collectively improve e-commerce strategies and user experience.
This app is a must-have. It's, probably, one of the top 3 apps a merchant should install. It gives golden information on the customers' journey in, through and out of one's eshop.
Support is, also, excellent. Every time I needed some answers or help, they were there to answer them quickly and to the point.
So, I must say that I cannot recommend this app highly enough !
Wow! These are words we love to hear. There’s nothing quite like the feeling when you see exactly what’s stopping more visitors from turning into customers. Instead of blindly trying to improve your website, you could isolate the issue and fix it. Thank you for your review and recommendation, and you know we're here to help if you need anything. Happy tracking!
Cheers - Emilia from Lucky Orange
Herramienta fundamental cuando quieres iniciar o haces cambios importantes en tu diseño de página. Con el nuevo plan de 100 rastreos gratis sería un desperdicio no instalarlo.
¡Emocionados de escuchar cómo Lucky Orange ha tenido un impacto positivo en toda tu website! Poder entender a tus visitantes es invaluable. ¡Gracias por esta reseña de cinco estrellas y por tus consejos para otros comerciantes de Shopify! Estamos aquí si necesitas algo más.
Saludos - Emilia de Lucky Orange
It didnt work for our Impact theme, the hole recording is gliched so we sadly could not use the replays feature. The support said, its currently a bug but it will not be fixed right now. There was no more effort to try and fix my issue. I asked for a refund since the app is not wokring like intended, that was over a month ago, i was charged with 40€ even after chainging the plan to free.
I even have the promis for the refund written, on email, but sadly that has not happened jet.
Dissapointed to say the least
We appreciate your feedback. The custom Shopify theme you’re using handles image carousels in a way that prevents Lucky Orange from capturing visitor data. Additionally, your refund has been issued, and we appreciate your patience. As I mentioned in my email, we had to wait for Shopify to charge you before we could issue the refund. That’s why you saw the charge on your account, which we then immediately refunded once it came through.
If you have any other questions, don’t hesitate to reach out. I look forward to hearing from you soon.
Best regards - Emilia from Lucky Orange
Support
Lucky Orange LLC can answer any questions you have about Lucky Orange Heatmaps & Replay.
Developer
Resources
Launched
July 8, 2014
Featured in
More apps like this
