Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Free plan available. 7-day free trial.
Rating (4.6)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

July 8, 2014

Languages

English

Integrates with

HubSpot, Google Analytics, Google Optimize, Zapier, Adobe DTM

Understand what visitors are doing on your store to help improve conversions & reduce abandonment.

Lucky Orange can help you understand why your store is getting traffic that doesn’t convert into sales. Our conversion rate optimization tools have been trusted by websites around the world to gain insight into what people are doing on their website. Lucky Orange includes heatmaps, visitor recordings, chat, announcements, surveys, form analytics, conversion funnels and more. These tools help you to improve website visitor engagement, enhance user experience and satisfaction and grow sales.

Lucky Orange can help you understand why your store is getting traffic that doesn’t convert into sales. Our conversion rate optimization tools have been trusted by websites around the world to gain insight into what people are doing on their website. Lucky Orange includes heatmaps, visitor recordings, chat, announcements, surveys, form analytics, conversion funnels and more. These tools help you to improve website visitor engagement, enhance user experience and satisfaction and grow sales. more
  • Recordings & Heatmaps show where people clicked & scrolled on your store
  • Using live chat & live view you can see people struggling & prevent abandonment
  • Surveys allow you to ask preferences, store experiences or new inventory ideas.
  • Conversion Funnels & Form Analytics shows which pages & fields are converting
  • Real-time, customizable dashboards allow you to surface meaningful insights

Pricing

7-day free trial

Free

Free

  • 500 Pageviews/month
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat logs & event

Launch

$9/month

  • 1,000 Pageviews/month
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat logs & events

Build

$18/month

  • 10,000 Pageviews/month
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat log & events

Grow

$35/month

  • 40,000 Pageviews/month
  • Unlimited team members
  • 60 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat log & events

Free

Free

  • 500 Pageviews/month
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat logs & event

Launch

$9/month

  • 1,000 Pageviews/month
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat logs & events

Build

$18/month

  • 10,000 Pageviews/month
  • Unlimited team members
  • 30 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat log & events

Grow

$35/month

  • 40,000 Pageviews/month
  • Unlimited team members
  • 60 day storage for heatmaps & recordings
  • 365 day storage for surveys, chat log & events

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

819 reviews

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
March 24, 2023

There is so much information within Lucky Orange that a couple of clicks through the app certainly do not do it justice. We are most excited to examine more closely the customer behavior online. The screen captured videos of every customer's experience on the website is very cool. It will enable us to target very specific areas of website communication that other wise we would not know. Great product!

BravoWalk Dog Collar
United States
March 24, 2023

Recordings often don't load and customer support is not responsive. Furthermore, they send offers to receive Amazon gift card in exchange for review and then renege on the deal.

Shotbag Ballast
United States
Lucky Orange LLC replied March 24, 2023

Thank you for your feedback. Our team responded to your last help ticket regarding a question about page views within 2 hours of receiving it, but we haven’t received any emails regarding an issue with recordings. As you’ve seen from past responses, our team does respond quickly to help tickets. We can get you taken care of right away if you follow-up with us. You can respond to my last email or give me a call back at your earliest convenience to get your recordings issues figured out.

Additionally, we occasionally partner with other review platforms to provide incentivized review opportunities, but we don’t offer incentives for Shopify reviews. Please check your inbox for any emails from G2 for further explanation of of its review approval process

I look forward to hearing from you soon,
Bradley from Lucky Orange

March 24, 2023

Great App, heatmap really interesting in order to know where people click.

You can as well watch live your visitor and create custom events based on an action (ex: clicking a button)

And support present ! :)

Cellsius | L’Orthopédie au service de votre bien-être
Switzerland
Time spent using app: 5 months

About this app

Launched

July 8, 2014

Languages

English

Integrates with

HubSpot, Google Analytics, Google Optimize, Zapier, Adobe DTM

Built by Lucky Orange LLC

About Lucky Orange LLC

4.6 average rating

8 years building apps for the Shopify App Store

Support

Send a message

1 (913) 735-9032

support@luckyorange.com

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