Lumise ‑ POD Product Designer , 101 reviews

Having integrated the Lumise Product Designer into our Shopify store, we've witnessed a significant enhancement in user engagement. The tool is intuitive, allowing our customers to unleash their creativity and design products to their liking. The interface is user-friendly, ensuring even those with minimal tech-savviness can navigate with ease. Moreover, the live support provided by the Lumise team is commendable, addressing queries promptly and efficiently. The app not only adds value to our store but also offers a unique shopping experience for our customers. Highly recommended for any e-commerce platform looking to offer personalized product designs.

I have persisted with this app because I am optimistic and see that this could be a great app with some updates. It is not actually compatible with Shopify as it takes over the shopping cart/checkout entirely. So if you run other apps that require the cart and checkout to remain as standard, it will not work at al for your store. It sets up a shopping cart within the Shopify shopping cart so there are 2 checkout buttons.
UPDATE: The developers have now been helpful with working on the coding for my store so that the messy checkout this app makes is better for our customers. This app does have plenty of possibility and potential and I still hope that in time the required improvements will be made, however it is a way off from actually being properly compatible with Shopify, especially if you sell items that do not require customisation along ones that do using this app.

1/8/23 - Updated and increased the rating from 1 to 3 stars.

I believe it's a great app but is a little challenging to get started. Support is very good though. I just wish I would have made contact sooner.

Easy to use app Installing was hard but their customer service is great. Agent Andy really helps me set up the application on my website.

This app has been huge for my business and customers. Recently switched over from wordpress to shopify and Andy helped me with some issues I had transferring getting the lumise app connected. Great customer service.

The team has helped up get everything set up and the product seems to work good. We are in the testing and getting ready to go live with the app soon.

if -5 stars was an option thats what this deserves. Terrible application for shopify, does not support it properly, Should not even be an application option for this platform. Customers can only go straight to checkout once products designed, no option to add to cart and combine with non lumise products. Useless!!! Don't waste your time.

Great app! Good customer service too, Andy helped me multiple times when needed it! Great addition to my website

10/10 for support from Andy & Jade! After having to fix a couple minor issues, these have been resolved in the matter of hours. Highly recommend.

very friendly and good customer support.. if you have a problem you will get help immediately.. i can only recommend it <3