Reviews (709)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and engagement, which enhances sales and trust. Its customization features allow for a tailored mobile shopping experience with a user-friendly interface and fast loading times. Seamless Shopify integration and compatibility with other apps enhance store performance. The 24/7 customer support is praised for its professionalism and efficiency in issue resolution.

April 10, 2019

This is a very unique service that I haven't been able to find elsewhere. There are certain caveats that need to be navigated, especially by those operating here in the States, but overall a great service that can't be beat for the price.

From what I have been able to gather, the developers you are dealing with are primarily located in India, so some timezone related issues (I'm EST) come into play when you're trying to tether app modification in with your work day. I've gotten used to the schedule somewhat, but it just takes a while to recognize what times of day they will typically be available. For me, they're most readily available early to late morning - maybe early afternoon.

From a technical standpoint, the baseline systems they have in place seem to be unmistakably buggy; that being, we had to work out a number of noticeable/non-functional issues before the app was functioning at even a reliable level. That being said, the developers do pretty much anything you need for the monthly fee without adding additional charges. If you are interested in third-party functionality or anything outside the realm of their pre-fab type of layout there could be additional fees.

All-in-all I can't see giving less than 5 stars simply for the cost-vs-benefit aspect of the relationship. They have some improvements to make, but when you look at the big picture they're doing a great job.

Just Gorgeous Darling
United States
About 1 year using the app
MageNative replied July 2, 2019

Dear Just Gorgeous Darling,
Thanks for taking the time to share your prestigious opinion on “Shopify app store” with other store users. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. While your review places stars next to our business on “Shopify app store”, you are our real star.
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

May 10, 2019

Great service. Everything handled quick and all straight forward. Great guys for working dorect with too. Highly recommended

The Terrace Store
United Kingdom
About 1 year using the app
MageNative replied July 2, 2019

Dear The Terrace Store,
Thanks for taking the time to share your prestiged opinion on “Shopify app store” with other store users. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. While your review places stars next to our business on “Shopify app store”, you are our real star.
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

July 29, 2021

The process was very simple. I am MUCH more happier with this app then I was my previous one. The pricing for BOTH IOS and Android is fantastic. They were quick to respond and help with problems. LOVE IT!!!!

ReflectionsBoutique
United States
About 1 year using the app
MageNative replied September 27, 2021

Thank you so much for taking the time to leave us this amazing review
We are incredibly grateful that you took the time out to leave us this note
😊

August 10, 2019

MageNative has been working great, and has provided us incredible customer service. I can't recommend it highly enough. Thank you for all the hard work!

sipit!
United States
About 1 year using the app
MageNative replied August 13, 2019

Hey sipit!,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Edited April 12, 2023

Building my app with MageNative was a breeze. The app builder was very intuitive and easy to use, and the customer service was excellent. They always responded quickly to my questions and helped me with any issues. They published it on Google Play and the Apple store; I generated sales via mobile at my site at megamartcenter.com.

I would recommend MageNative to anyone looking to build a mobile app. They offer excellent service at a reasonable price and top-notch customer service.

Mega Mart Center
United States
About 1 year using the app
MageNative replied April 17, 2023

Hi Mega Mart Center🙂
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words

Edited December 6, 2022

Great Service and Wonderful Team.
Looking forward to work more with them.
They created my application and they responded to my comments
Highly recommended (SUMO)

SUMO
United Arab Emirates
About 1 year using the app
MageNative replied December 8, 2022

Hi SUMO

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! 🙂

August 31, 2021

The staff are amazing. Lots of help. Even assisted with the landing page of the app. I really think this will boost sales

Cheap and All
South Africa
About 1 year using the app
MageNative replied September 8, 2021

We are happy to hear you had a positive experience at MageNative! We value your input and encourage you to let us know more details about your experience with us.

February 12, 2021

We really appreciate the service provided by MageNative Team.The team helped us to build cutting edge app which is doing amazingly well on the Play Store within few days of the launch.Nice partnership so far!

Koshali Arts & Crafts Enterprise
India
About 1 year using the app
MageNative replied February 26, 2021

Thank you for leaving your valued feedback. We are glad that you loved our solution and took out the time to share your experience with us.

We are fortunate to have customers like you. Looking forward to more amazing times together. Cheers!

February 14, 2023

Easy and friendly service. Would highly recommend. Worked with me every step of the way and answered several of my questions right away. They would even help during OFF hours and weekends. Im not super tech girl....so they didn't get frustrated with me either LOL -

The Turquoise Cactus Boutique
United States
About 1 year using the app
MageNative replied February 15, 2023

Hi The Turquoise Cactus Boutique 🙂

Thank you so much for taking the time to leave us this amazing review.
We are incredibly grateful that you took the time out to leave us this note.

March 12, 2019

We used this for our our store. Team is excellent and help whenever we have any issue everything going well now with them. Hope will provide same service.

snapeshops
India
About 1 year using the app
MageNative replied July 4, 2019

Dear snapeshops,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words.