Reviews (330)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for its user-friendly interface, seamless Shopify integration, and responsive 24/7 customer support. They appreciate its customizable features that enhance brand identity and customer engagement, noting fast loading times and reliability. The app offers competitive pricing and supports multiple languages and RTL, making it suitable for international markets. Merchants attribute increased customer engagement and sales to the improved mobile shopping experience.
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MageNative offers a solid app-building experience with good support. The app integrates well with Shopify and works as expected. Their team is knowledgeable and helpful, though response times can sometimes be slow, and some tasks take longer than expected.
Despite occasional delays, their commitment to customer satisfaction is evident. Once issues are addressed, they are resolved effectively. Overall, a reliable choice for anyone looking to build a mobile app for their business.
Hey there,
Thank you for your honest feedback! We’re really glad to hear that the app works well for you and that our team has been helpful. We also want to acknowledge the delays you’ve mentioned, and we apologize for any frustration that may have caused.
We take your feedback seriously and are actively working on improving our response times.
Thanks again for your support and for being patient with us!
We are using MageNative's mobile app builder service brought via the Shopify App Store and have had a mixed experience with them.
We would rate it 3.5 to the tops!
Pros:
1. MageNative earns good scores for their customization support.
2. Themes are visually appealing
3. RTL (Right-to-Left) support for Arabic, which is an important aspect for our business.
4. The backend to manage the theme's blocks /components are user-friendly.
5. MageNative handles all the initial setup work; unlike other mobile app builders on the Shopify App Store that either leave you on your own or just offer a demo, this is a big plus.
Cons:
We, sadly, have experienced some frustrations and challenges primarily coming from
1. Delayed responses and submissions
2. Partial / unsuccessful testing of fixes and adaptations.
3. They lose out on pre-integration of Shopify's native apps like Forms, etc. 4. Limitations to integrate certain Apps that works well on the Shopify Online Channel. This is where the experience deteriorates, where on Shopify you can simply install/uninstall any app but not being sure this can be mirrored on the MageNative mobile app.
Conclusion:
They are very polite in communication with a 'Yes' attitude. But, they really need to work on streamlining their scope delivery and a structured UAT process.
For Customers: Go with them, they're good!
For MageNative: Learn from feedback/reviews and improvise constantly. This is a highly competitive marketplace of apps and features.
Thank you for your honest feedback! We’re glad you appreciated our customization support and themes. We take your suggestions seriously and will work on improving response times, app integrations, and testing to better serve you in the future.
Was very simple to link Shopify to the app to build! Developers are very attentive with super quick communication and can always fix the problem quickly.
Customisation is very limited and not the best aesthetically but does what it needs to!
Hi Nova of London 🙂
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.
We were able to recreate our shopify store into an app using the help of Magenative mobile app at an affordable price. We had also requested for some customization of some graphics and the Magenative team was helpful in fulfilling them. I'd recommend Magenative to anyone who would like to have an app version of their shopify store at a very reasonable price
Thanks for this beautiful review 😊
It is simple to create an app. Their response is also good. They delivered the app on time. Happy to associate with MageNative.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
The team has been very supportive throughout. They have a good understanding of how the app has to be set up based on your business needs. I just hope that they can offer an even wider range of services and plans.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone🙂
Working with the team to develop my first app for my online boutique so far the process has been pretty smooth and they have been very attentive to helping me get the app up and running. Only hiccup is timing because they are working while I am sleeping:)
Thanks for your beautiful reply 😊
Extremely helpful support staff! They instantly got in touch to explore the customisation possibilities for our store.
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.🙂
The app has everything that you need to sell with a catalogue e-commerce
Thank you for the wonderful review and for taking the time to share your feedback with MageNative. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.🙂