Reviews (563)

Overall rating
3.3
Counts per rating level
  • 56% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 23% of ratings are 1 stars
February 22, 2024

So far, it's pretty good. However I had to manually type my contacts from Shopify to export it to Mailchimp. So that could have been easier.

Beatta J Collection
United States
5 months using the app
Intuit Mailchimp replied February 28, 2024

Hey Beatta! We'd like to get more details on this to see where we can improve. Email mc-ecommappsupport@intuit.com with additional information and they'll follow up.

November 22, 2023

Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off

BTEE Cosmetics
United States
About 2 months using the app
Intuit Mailchimp replied November 28, 2023

Our team can help you find the right template layout! Email mc-ecommappsupport@intuit.com and our support team will review then follow up.

March 31, 2024

Between the instructions on Shopify and MailChimp, setting up was fairly easy to do. MailChimp seems a little confusing to use because there are so many options available. Hopefully in time and with enough "playing" with it, I'll figure it all out and it the complexity will be a non-issue.

KitplaneEnthusiast
United States
About 18 hours using the app
Intuit Mailchimp replied April 8, 2024

Hey there! If you need help learning more about the application, email mc-ecommappsupport@intuit.com and our team can help further.

September 11, 2024

They got everything

The Gift Box
United States
Intuit Mailchimp replied September 18, 2024

Thank you for the review! Let us know if there's anything we can improve on!

June 27, 2019

First time Mailchimp user and didn’t realise that Mailchimp has parted way with Shopify. Luckily Shopsync is available to enable Mailchimp availability to my Shopify store. So far so good.

VYEN
Australia
About 5 years using the app
February 25, 2020

I love MailChimp and I am glad to have ShopSync that allows me to continue using MC. Great app. great support. Highly recommend it

Daria Day
Canada
Over 4 years using the app
May 14, 2019

Wow that was easy. Imported all contacts and Mailchimp still functions just like it did before. Only thing, I'm not sure if I remove the Mailchimp app or leave it. Great app! Saved me time & effort!

The Herbal Wei
Canada
Over 4 years using the app
Intuit Mailchimp replied May 20, 2019

Hi there, thanks for your review. You'll want to remove the legacy 'Mailchimp for Shopify' app after ShopSync is installed to avoid conflicts under the hood with automations and e-commerce data.

Disconnecting is very easy and it's best done through the Shopify app store. After your automations are migrated, just follow these steps:

1. From your Shopify admin, go to Apps
2. Locate the 'Mailchimp for Shopify' app, and click the garbage can.
3. Click delete and you're done!

May 28, 2019

The app does what it says with quickly syncing your MailChimp account, but you will need to remake all of your automated/ongoing emails.

Aki-Home
United States
Over 3 years using the app
October 14, 2021

Great with Mailchimp. I'm just not able to get one feature working with mailchimp. I will definitely recommend to a friend.

Lil Lady Shoes
United States
Over 3 years using the app
Edited April 12, 2019

Smooth and easy transition. No issues. Glad I'm still able to use Mailchimp after all. Thank you ShopSync. Haven't been able to test all features yet except for Mailchimp integration and Discount Code sync which is why I only rated 4 stars but pretty sure I'll be giving it 5 stars once I have had a chance :-)

Fabric Romance
Ireland
Almost 3 years using the app
Intuit Mailchimp replied April 11, 2019

Most welcome! Anything we can do on our end to update the rating to be 5 stars? Let us know at support@shopsync.io, happy to help anytime.